Customer Liaison Officer
2 weeks ago
This is a contract role with the opportunity to move onto a permanent position after 12 weeks. If successful, you will be offered a competitive salary, car allowance, and various benefits to suit you.
The successful Customer Liaison Officer will be expected to:
• Be responsible for supporting with liaison between customers, clients and wider community
• Deliver an excellent customer service experience
• Be responsible for contractual commitments such as planning, diarising etc.
• Deal with enquiries/issues relating to works conducted by site teams and sub-contractors
• Establish an effective communication system to keep all parties informed
• Carry out site visits with client and customers
• Deal with complaints and concerns in a positive manner
• Manage any reporting required for the Contracts
• The role will be working on External planned works, mainly i.e. roofing schemes
The benefits to the successful Customer Liaison Officer:
• £28-29k
• Car allowance bonuses or vehicle provided
• Company pension scheme
• 27 Days annual leave + Bank Holidays – option to buy or sell holidays
We are interested in speaking to Customer Liaison Officers who:
• Experience working as a CLO in social housing
• Good communication/presentation skills
• Proficient IT & Administration skills
• Flexibility is essential with regards to hours and travel
• Full UK driving license
• DBS Check is required
If you are interested in this position or would like to know more about any other roles we have available, please contact David.french @ Kenton black. com with your CV and phone number
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