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Client Administrator

2 months ago

Chertsey, United Kingdom Foodbuy Full time
Client Administrator - Chertsey

Foodbuy Group is a leading food procurement organisation based in the UK. With over 2B of managed spend, we bring together a wide range of foodservice and hospitality clients to buy food, and everything associated with it. We work closely with our clients to deliver expert procurement services saving them both time and money and enabling them to focus on what really matters to their businesses.
Proudly part of Compass Group UK & Ireland, who are our parent company and largest client, we purchase directly from manufacturers and growers and our suppliers range from the most recognised brands in the industry to regional and local providers. With a team of 200 procurement professionals driving us forward, our combination of unrivalled scale and outstanding data analysis sets us apart in our markets.
The Client Administrator will provide administration support to the Commercial Director, including (but not limited to) Foodbuy Online administration, client communication, client reporting, marketing communication, scheduling meetings and minutes/actions follow up. Specifically, the Client Administrator will provide:
Support with procurement, supply chain compliance and client product ranges Client communication & reporting, preparing presentations & business reviews Ad hoc analysis and administration support Supporting projects across the wider commercial management team as required such as Sustainability initiatives
Key Responsibilities:
  • Liaise with Clients and Suppliers to resolve any outstanding Foodbuy online, supplier or product queries
  • Assist with delivering of client CSR targets, including responding to client queries, supporting creation of marketing collateral and reporting on KPIs
  • Work with Commercial Director to identify and implement opportunities to manage cost of goods.
  • Support the Commercial Director in recording actions during meetings and issuing to clients within 24 hours
  • Support with Strategic pillars, workstreams administration and updates
  • Manage communication & reporting to clients monthly
  • Help identify areas for commercial improvement in client purchasing and supply chain. Analysing data sets, communicating product switches to clients.
  • Manage ad hoc projects
  • Maintain a strong working relationship with other relevant teams such as Customer Experience Team and Supply Chain
Experience Required:
  • Business administration support experience
  • Strong IT skills - ability to learn systems quickly
  • Strong organizational & time management skills
  • Team orientated & flexible
  • Confident with a "Can Do" attitude
  • Excellent interpersonal & communication skills (written & verbal)
  • High standard of literacy skills, attention to detail & accuracy
  • Self-motivated & willing to take the initiative
  • Comfortable working in a pressurised, fast paced and deadline driven environment.
  • Able to multi-task
  • Persistent & resilient
  • Ability to analyse and interpret data to help inform decisions
  • A great influencer who is comfortable engaging and where appropriate, challenging senior stakeholders, winning 'hearts and minds' and able to hold people to account
  • Advanced Microsoft Office (strong analytical skills, with good knowledge of excel)
  • Ambitious with lots of enthusiasm, energy, and passion.