People Helpdesk Advisor

3 weeks ago


Coventry, United Kingdom 4K Consulting Ltd Full time
Are you a recent HR Graduate looking for your first post-graduate role? Are you a Contact Centre Advisor looking to join a company who offer great development and long-term career progression opportunities? A Customer Service Advisor who is looking to join a global organisation with flexibility in terms of hours and benefits?? If so, then read on....
What's on offer
* Good starting salary - £25K rising to £28K after 6 months.
* £1500 bonus.
* Great and flexible benefits package inc up to 28 days hols + stats, and major discounts.
* Flexible working hours - 37.5 week and can work from 07:30 until 18:00.
* Long-term development and career progression opportunities.
The role
* Working as part of the People Helpdesk Team dealing with queries from internal colleagues.
* Dealing with a variety of queries all related to people/ HR.
* Answering queries via the phone and e-mail.
* Escalating any queries to relevant Managers/ Teams where required.
* Using software such as Workday, ticketing and tracking systems.
* Assisting with updating intranet and FAQ's.
What you need
* Either a recent degree in Human Resources or similar, or a minimum of 2 years experience within a contact centre role.
* Must be IT savvy, ideally with Excel.
* A basic knowledge of HR policies and procedures.
* Ideally knowledge/ experience of Workday.
If this role sounds of interest to you, please send your CV along with further information as to why you are suitable/ interested

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