People Helpdesk Advisor

4 weeks ago

Coventry, United Kingdom STARK Building Materials UK Ltd Full time
Are you an aspiring HR professional eager to kickstart or advance your career in human resources?
Do you excel in customer service and have a keen attention to detail, and are you ready to take your skills to the next level?
STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team based in Binley, Coventry as a People Helpdesk Advisor
This would be a fantastic opportunity for a recent graduate to embark on a thriving career with Stark Building Materials UK. You will gain invaluable experience and insight across a wide range of HR activities in a large, UK wide organisation, with a focus developing your knowledge and skills to take the first steps on your exciting professional services career journey.
If you are passionate about people, and supporting your colleagues comes naturally, then this could be the role for you
We're all about recognising and celebrating the fact that our team's strength lies in the unique blend of talents, backgrounds, and experiences each member brings to the table.
As a People Helpdesk Advisor, you will be the first point of contact for all colleagues contacting the People Services team. Providing timely, effective, professional advice to answer colleagues' questions, or direct to subject matter experts when appropriate. So if you have a proactive positive attitude to solve problems and getting the job done you will fit in perfectly.
Key Responsibilities
Respond to and resolve queries and tasks coming into the People Service Centre via phone or email.
Manage workload, ensuring all requests are dealt with in a timely fashion, taking ownership of the query and seeing it through to resolution or escalating more complex issues to relevant teams, ensuring relevant manager/colleague is informed where appropriate.
Update team tracking spreadsheet with nature of enquiry and outcome and provide regular reports on own activity as required.
Support with employment documentation queries, right to work check compliance and pre-employment medicals undertaken where appropriate.
Support with any HR administrative tasks for our team members throughout their employment.
Maintain employee electronic personal files.
Collaborate and work together with other team members to ensure HR best practice, and colleague experience, shaping our processes to ensure they're fit for purpose.
Maintain Company confidentiality and ensure high standards of professionalism.
Liaising with our external ER advisors where appropriate.
Undertake ad hoc project work / attendance on wider HR projects.
This is a full-time, 35 hour per week position based at our Head Office in Binley, Coventry, working Monday to Friday, with flexible working hours between 8am and 6pm.
What's in it for you?
A competitive salary and benefits package, plus generous staff discounts
A supportive team environment where your contributions are recognised and valued
Opportunities to grow your skills and career within our organisation
Flexible working arrangements to help you balance work and life
Required Skills and Experience
Strong service and solution focus is essential.
Proficient in handling sensitive and confidential information with integrity.
Highly organised, structured, and able to manage multiple cases at any one time, with great attention to detail.
Able to prioritise cases and refer on to more expert colleagues as necessary.
Sound understanding of employee life cycle, and knowledge of common business issues and processes.
Previous experience handling queries in person, over the phone, and via email.
Strong IT skills and usage (Outlook, Word, PowerPoint, Excel, Microsoft Teams and Internet)
Excellent communicator, verbally and in written form.
Knowledge of GDPR obligations and compliance to our data privacy policy
Experience of using Service Now / Workday / LMS desirable
Generalist HR experience equally desirable but not essential.
About us
STARK Building Materials UK are dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today

  • People Helpdesk Advisor

    3 weeks ago

    Coventry, United Kingdom 4K Consulting Ltd Full time

    Are you a recent HR Graduate looking for your first post-graduate role? Are you a Contact Centre Advisor looking to join a company who offer great development and long-term career progression opportunities? A Customer Service Advisor who is looking to join a global organisation with flexibility in terms of hours and benefits?? If so, then read...

  • People Helpdesk Advisor

    3 weeks ago

    Coventry, United Kingdom 4K Consulting Ltd Full time

    Are you a recent HR Graduate looking for your first post-graduate role? Are you a Contact Centre Advisor looking to join a company who offer great development and long-term career progression opportunities? A Customer Service Advisor who is looking to join a global organisation with flexibility in terms of hours and benefits?? If so, then read on....What's...

  • People Helpdesk Advisor

    3 weeks ago

    Coventry, United Kingdom 4K Consulting Ltd Full time

    Are you a recent HR Graduate looking for your first post-graduate role? Are you a Contact Centre Advisor looking to join a company who offer great development and long-term career progression opportunities? A Customer Service Advisor who is looking to join a global organisation with flexibility in terms of hours and benefits?? If so, then read on....What's...

  • People Helpdesk Advisor

    4 weeks ago

    Coventry, United Kingdom STARK Building Materials UK Ltd Full time

    STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team as a People Helpdesk AdvisorThis would be a fantastic opportunity for a recent graduate to embark on a thriving career with Stark Building Materials UK. You will gain invaluable experience and insight across a wide range of HR activities in a large, UK wide...

  • People Helpdesk Advisor

    3 weeks ago

    Coventry, United Kingdom STARK Building Materials UK Ltd Full time

    STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team as a People Helpdesk AdvisorThis would be a fantastic opportunity for a recent graduate to embark on a thriving career with Stark Building Materials UK. You will gain invaluable experience and insight across a wide range of HR activities in a large, UK wide...

  • People Helpdesk Advisor

    4 weeks ago

    Coventry, United Kingdom STARK Building Materials UK Ltd Full time

    Are you an aspiring HR professional eager to kickstart or advance your career in human resources?Do you excel in customer service and have a keen attention to detail, and are you ready to take your skills to the next level?STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team based in Binley, Coventry as a...

  • People Helpdesk Advisor

    3 weeks ago

    Coventry, United Kingdom STARK Building Materials UK Ltd Full time

    Are you an aspiring HR professional eager to kickstart or advance your career in human resources?Do you excel in customer service and have a keen attention to detail, and are you ready to take your skills to the next level?STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team based in Binley, Coventry as a...

  • People Helpdesk Advisor

    3 weeks ago

    Coventry, United Kingdom 4K Consulting Full time

    Are you a recent HR Graduate looking for your first post-graduate role? Are you a Contact Centre Advisor looking to join a company who offer great development and long-term career progression opportunities? A Customer Service Advisor who is looking to join a global organisation with flexibility in terms of hours and benefits?? If so, then read...

  • People Helpdesk Advisor

    1 week ago

    Coventry, United Kingdom Stark Building Materials UK Full time

    STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team as a People Helpdesk Advisor This would be a fantastic opportunity for a recent graduate to embark on a thriving career with Stark Building Materials UK. You will gain invaluable experience and insight across a wide range of HR activities in a large, UK wide...

  • People Helpdesk Advisor

    3 weeks ago

    Coventry, West Midlands, United Kingdom Stark Building Materials UK Full time

    STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team as a People Helpdesk Advisor This would be a fantastic opportunity for a recent graduate to embark on a thriving career with Stark Building Materials UK. You will gain invaluable experience and insight across a wide range of HR activities in a large, UK wide...

  • Helpdesk Advisor

    2 weeks ago

    Coventry, United Kingdom Brook Street Full time

    We are currently recruiting for a helpdesk advisor to work with one of our fantastic Public Sector clients in Coventry city centre. This a short term 5-month temporary position initially but one in which you would be able to gain valuable exposure/experience working within the Public Sector. If you have worked within the Public sector before this would be...

  • People Helpdesk Advisor

    5 days ago

    Coventry, United Kingdom Investing in Women Full time

    Are you an aspiring HR professional eager to kickstart or advance your career in human resources? Do you excel in customer service, have a keen attention to detail, and are ready to take your skills to the next level? Our clients have an exciting opportunity to join their new People Services team based in Binley, Coventry, as a People Helpdesk...

  • People Helpdesk Advisor

    5 days ago

    Coventry, United Kingdom Stark Building Materials UK Full time

    **Are you an aspiring HR professional eager to kickstart or advance your career in human resources?** **Do you excel in customer service and have a keen attention to detail, and are you ready to take your skills to the next level?** **STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team based in Binley,...

  • People Helpdesk Advisor

    4 weeks ago

    Coventry, United Kingdom Stark Building Materials Full time

    **STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team based in Binley, Coventry** If you are passionate about people, and supporting your colleagues comes naturally, then this could be the perfect opportunity to join a growing business in the UK! We're all about recognising and celebrating the fact that our...

  • HR Helpdesk Advisor

    3 weeks ago

    Coventry, United Kingdom STARK Building Materials UK Ltd Full time

    STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team based in Binley, CoventryIf you are passionate about people, and supporting your colleagues comes naturally, then this could be the perfect opportunity to join a growing business in the UK! We're all about recognising and celebrating the fact that our team's...

  • HR Helpdesk Advisor

    4 weeks ago

    Coventry, United Kingdom STARK Building Materials UK Ltd Full time

    STARK Building Materials UK Limited have an exciting opportunity to join our new People Services team based in Binley, CoventryIf you are passionate about people, and supporting your colleagues comes naturally, then this could be the perfect opportunity to join a growing business in the UK! We're all about recognising and celebrating the fact that our team's...

  • IT Helpdesk Team Leader

    3 weeks ago

    Coventry, United Kingdom Xpertise Recruitment Ltd Full time

    **IT Helpdesk Team Leader - Coventry - £35k - £40k - Manufacturing** **IT Helpdesk | Vivantio | Office 365 | ITIL | Active Directory | LAN | TCP/IP** **Salary**:£35,000 - £40,000 **Location: Coventry** Are you an experienced IT helpdesk professional, looking for a new challenge in your career? Do you have demonstrable experience in assisting with the...

  • Helpdesk Manager

    7 days ago

    Coventry, United Kingdom Jefferson Wells Full time

    Helpdesk Manager Location: Coventry, United Kingdom Working Hours: 40 hours per week Monday - Friday Salary: Dependant on experience + bonus scheme Career Progression +- Flexible Hybrid Working As a Helpdesk Manager you will lead a dedicated team responsible for managing client enquiries and coordinating service delivery. Your role will involve...

  • People Advisor

    5 days ago

    Coventry, Coventry, United Kingdom EES Solutions Full time

    Job Title: People Advisor (One year maternity cover)Location: Hybrid role based in Coventry with occasional travel to Burton on TrentReporting To: Head of People and CultureHours: Part-time role, between 25 – 30 hours per week with flexibility in work patternsPosition Overview:We are looking for a dynamic People Advisor to join our People team. This is a...

  • People Advisor

    2 days ago

    Coventry, United Kingdom EES Solutions Full time

    Job Title: People Advisor (One year maternity cover) Location: Hybrid, able to come into the office in Coventry once a week, with travel to Burton on Trent, one day every other week. Flexible with pattern to make it work for you! Reporting To: Head of People and Culture Employment type: 1-year contract Position Overview: We are seeking a proactive People...