Maintenance Helpdesk Coordinator

3 weeks ago


St Margarets and North Twickenham, United Kingdom smart managed solutions Full time
Why work for Smart?
Benefits: Birthday off, 25 days holiday entitlement + Bank Holidays, Zone 1 and 2 Travelcard, Life Assurance, 3 days fully paid volunteering days
At Smart, we help the worlds smartest companies maintain their facilities to the best possible standards through a customer centric experience. Over the past 10 years, we have worked in the world’s top data centres and commercial facilities providing quality engineering services.
We are one of the few facilities companies that understand people are at the core of every organisation and are the most important investment we will ever make. Even as technology advances and buildings change, it is our leadership and personal contributions of Smart individuals that ultimately set us apart from competitors.
Smart is not a faceless corporation. We are an operationally lead business focused on providing visible management and a team that believe in our core behaviours – Integrity, Passion and Empowerment - that's the smart way. We invite the successful candidate to come along on our journey and adapt the Smart Culture we have created.
Role Purpose
As Helpdesk Planner Co-Ordinator you, will be responsible for ensuring the planning and scheduling of all planned maintenance and reactive works for our portfolio of client sites, including the liaison with end users and vendors to ensure all equipment and building infostructure is serviced/maintained in a timely manner.
Key Duties
·Ensure Scheduling of Planned Maintenance works with External vendors and End Users, Coordinating internal and external contractors and resources through the use of CMMS systems.
·Ensure that all remedial and reactive works are scheduled in line with KPI’s.
·Obtain quotes for additional planned maintenance where necessary.
·Liaise with the end user to facilitate PPMs and reactive maintenance.
·Ensure all vendors are booked on to site using the designated Visitor Notification System.
·Maintain vendor asset lists to ensure correct Contract coverage/Cost.
·Ensure renewal quotes for Annual Maintenance Contracts are obtained.
·Raise purchase orders for all maintenance contracts, remedial works and spare parts as necessary.
·Daily up date of Helpdesk Reactive work orders.
·Maintain Asset Lifecycle Management for both FM and Scientific Assets across all UK sites.
·Engage in cross departmental projects.
·Support QA in internal/Sponsor Audits.
·Maintain regulatory compliance at all times
·Support to Smart Management Team to ensure all activities are completed.
PERSON SPECIFICATION:
Experience (essential)
·Good PC skills
·Experience of working in data input or data analysis
·Experience using Elogbooks
·Team player, hard worker, good interpersonal skills, ability to communicate well.
·Ability to work to deadlines.
Please apply today to register your interest.
Please note, all details are provided for guidance only, and do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms and conditions are provided within Offers of Employment, The Employee Handbook and appropriate policies within the Company. This document does not constitute an Offer of Employment. Offers are only valid when provided in writing through the Human Resources Dept

  • Twickenham, Greater London, United Kingdom smart managed solutions Full time

    Why work for Smart? Benefits: Birthday off, 25 days holiday entitlement + Bank Holidays, Zone 1 and 2 Travelcard, Life Assurance, 3 days fully paid volunteering days At Smart, we help the worlds smartest companies maintain their facilities to the best possible standards through a customer centric experience. Over the past 10 years, we have worked in the...

  • Helpdesk Operator

    2 days ago


    St. Albans, United Kingdom Thorn Baker Estates Facilities & Maintenance Full time

    **New Permanent Opportunity - Helpdesk Operator - St Albans - £26,000** **What's in it for you?** - £26,000 basic salary - Free on site parking - 28 days holiday each year - Monday - Friday office hours 8.30 - 5.30 - An opportunity to join a rapidly expanding Facilities Maintenance contractor **The role will involve**: - Deal with incoming helpdesk...

  • Helpdesk Coordinator

    1 month ago


    St. Albans, United Kingdom Rubix Personnel Limited Full time

    Rubix M&E are recruiting for an experienced Helpdesk Administrator to join a well established building services organisation based in the St Albans Head Office. Brief Summary: - Monday to Friday, 8:30 - 17:30 - Office based. - Facilities Maintenance experience essential - £25k - £28k plus benefits RUBIX M&E - The UK's no.1 Mechanical and Electrical...

  • Helpdesk (Jersey)

    4 weeks ago


    St. Helier, United Kingdom Symmetry Investments Full time

    About Us - Symmetry Investments is a global investment company with offices in Hong Kong, Singapore, London, Jersey and Cayman Islands. We have been in business since 2014 after successfully spinning off from a major New York-based hedge fund. At Symmetry Investments, we seek to engage in intelligent risk-taking to create value for our clients, partners and...


  • Harrogate, North Yorkshire, United Kingdom Myshon Full time

    The Maintenance & Repairs Coordinator will assist in managing and coordinating the reactive repair requirements of our clients’ properties. Key Responsibilities • To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email. • Log all reported Issues onto our in-house Fix Flo system. • Manage both reactive and...

  • Helpdesk

    4 weeks ago


    St. Ives, United Kingdom Interaction Recruitment Full time

    My client in St. Ives is looking for Helpdesk to join their team on a permanent basis to provide a central point of contact for all clients & departments to request maintenance repairs and other works and to query progress on jobs. Main Duties: - Chasing all sub-contractors and clear sub-contractors reminders on a daily basis. - Go through monthly...


  • St Helens, United Kingdom Mitie Full time

    **Role Overview** The Facilities Coordinator role is to be the customer facing representative for our services and to bind together the various facilities services to act as one convenient point of contact to the building user. The purpose of the role is to enhance the customer experience by building and maintaining an excellent relationship with the...


  • Macclesfield, North West, United Kingdom Net-Worx (2001) Limited Full time

    Maintenance Coordinator / Repairs AdministratorMacclesfield£29,047.81Our client is a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. They currently have an opportunity for a Maintenance Coordinator to join their team.You will work closely and collaboratively with colleagues across the Trust and...


  • York, North Yorkshire, United Kingdom Harte Consulting Ltd Full time

    Harte Consulting are delighted to be representing a very well established and family run student lettings agent in North Yorkshire. They are on the hunt for a Property Maintenance Coordinator to join a close-knit team who look after hundreds of properties. As Property Maintenance Coordinator you will support their tenants with repairs and maintenance...


  • York, North Yorkshire, United Kingdom Harte Consulting Ltd Full time

    Harte Consulting are delighted to be representing a very well established and family run student lettings agent in North Yorkshire. They are on the hunt for a Property Maintenance Coordinator to join a close-knit team who look after hundreds of properties. As Property Maintenance Coordinator you will support their tenants with repairs and maintenance...

  • Training Coordinator

    1 month ago


    Bury St. Edmunds, United Kingdom Pertemps Network Group Full time

    **Job Description**: Training Coordinator Suffolk £25-27,000 Remote & Office Based You will be responsible for the day-to-day leadership and delivery of the firms IT training and Induction requirements, as well as working as an extension to the internal Systems Support Team to provide ad-hoc training, procedural and how-to advice to the firms' staff. It is...


  • Cumbernauld, North Lanarkshire, United Kingdom PDA Search and Selection Ltd Full time

    70 per hour) We are advertising this Maintenance Assistant role on behalf of our client ‘City Facilities Management’. This is a key position, carrying out planned and reactive maintenance across a designated site. You will assist in carrying out planned and reactive maintenance at your designated site. Complying with company Health and safety policy...


  • Twickenham, United Kingdom St Mary's University Full time

    This role is based in a close-knit team in a busy and varied environment. You will be responsible for upholding all areas of the venue to a high standard of cleanliness and hygiene. Creating a welcoming and pleasant environment for staff, students and visitors, in the provision of room set up, cleaning, security support, catering support, Health and Safety...


  • Twickenham, United Kingdom Treasury Wine Estates Full time

    **About us** Treasury Wine Estates (TWE) is one of the world's leading wine companies. We know that it's the thinkers, makers and doers who have the most impact as we continue to strive towards being recognised as the world's most admired premium wine company. We are proud of our portfolio of brands that have tremendous heritage, rich quality and a...

  • Helpesk Administrator

    4 weeks ago


    St. Ives, United Kingdom Thorn Baker Estates Facilities & Maintenance Full time

    **New Permanent Opportunity - Helpdesk Administrator - Cambridge - £20,800 + Bonus** **What's in it for you?** - £20,800 basic salary - Performance related bonus available each month - 31 days holiday each year - Monday - Friday office hours 8-5 and 9-6 - An opportunity to join a rapidly expanding Facilities Management provider **The role will...


  • Tyne and Wear, United Kingdom JLL Full time

    JLL supports the Whole You, personally and professionally. We are looking to recruit a Facilities Coordinator Job Purpose of the Facilities Coordinator The Workplace Experience Coordinator (WEC) functions as the professional who assists the Workplace Experience Leader (WEL), supporting the management of service delivery in their assigned building(s). The...


  • North West, United Kingdom First Recruitment Group Full time

    **Role**: **Project Coordinator/ Project Administrator** **Hybrid and flexible working** **Warrington** **Salary - £25,000 - £34,000** A fantastic opportunity has arisen to join an exciting and ambitious engineering consultancy that provides engineering solutions and services to the nuclear industry. They are looking for a **Project Coordinator/...

  • Document Controller

    4 weeks ago


    St Albans, United Kingdom Hunter Mason Full time

    **Document Controller - Railway Construction Projects** **£30,000 - £35,000** **Full-time** **Brief Description** To maintain the accuracy of maintenance records for the GTR depots contract and support the contract reporting process. **Reports to** Helpdesk Manager **Direct reports** None **Location** St Albans **Role Description** - File...

  • Repairs Coordinator

    1 month ago


    North London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking to recruit a Repairs Coordinator to join a Housing Provider on a Temporary Basis in North London. **Duties**: - Ensuring all calls & administration are prioritised and managed to a high standard - Recording work accurately and enabling repairs to be completed within agreed timescales - Acting as a point of contact for responsive...

  • Senior Grounds Person

    1 month ago


    Twickenham, United Kingdom St Mary's University Full time

    **Summary** The Estates and Campus Services team at St Mary’s University is responsible for the buildings and grounds. We are constantly looking to improve both functionality and presentation of the University. The Grounds Department are responsible for the outdoor landscapes. As a Senior Grounds Person, the individual would be expected to oversee and...