Head of Repairs

4 weeks ago

Camden Area, United Kingdom Vox Network Consultants Full time
Role PurposenTo deliver a high-quality repairs service to the residents of Homes for the council's public buildings, meeting organisational customer satisfaction and operational targets.nTo ensure that a positive Health and Safety culture exists and all relevant legislation especially the Health and Safety at Work Act 1974 and related Approved Codes of Conduct are adhered to by staff and contractors

ResponsibilitiesnA member of the HRS management team, proactively contributes to HRS leadership, providing an expert view on property repairs.nSetting high quality standards around repairs service delivery and value for money.nIs a champion for the repairs service, bringing staff together from across the company around shared priorities, particularly in liaison with the call centre, I.T and housing management directorates, to ensure a seamless customer service.nParticipate as needed on the emergency out of hours rota.nBe accountable for the responsive and associated repairs budgetnResponsible for driving up repairs performance and customer satisfaction along with productivity of the inhouse workforce

RequirementsnProven track record in managing repair services across a large and complex property portfolio.nExperience working in housing associations or councilsnStrong experience of managing health and safety within a repairs environmentnStrong working knowledge of legislation, compliance and regulatory obligations in respect of repair services.nExtensive experience of developing robust reporting and data frameworks and using trade software packages to ensure effective repair services.

ContractnInitial 3 to 6 month ongoing contract with the opportunity to extendnPAYE via UmbrellanINSIDE IR35nMonday to Friday 9am to 5pm (Hybrid position)

If you are interested in this position AND meet the requirements, APPLY NOW

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