Customer Service Advisor
4 weeks ago
As the Customer Service Advisor, you are the heartbeat of our business and connect us to our customers, you bring our products to life and create solutions by putting yourself in the customers shoes and investing time to understand their business and how we can support their projects and goals, both now and in the future.
Saint Gobain Interior Solutions are part of Saint-Gobain UK & Ireland and create high performance drylining and insulation solutions that take care of people and the planet.
This role can be worked on a hybrid basis following the successful completion of training, and will include a rotating 3 days in the office each week.
What we're looking for:
We are looking for people people, the relationship builders, the initiative takers, the change embracers and the go beyonders to join our Customer Service team in East Leake. Experience is great- but its not everything- if you have the right attitudes and values we can teach you the know how. What you will need is:
Strong communication skills to harvest business relationships
High levels of initiative to think of creative solutions
Digital navigation to switch between systems
High attention to detail to get it right first time
Able to prioritise tasks and get to the most important bits first
And agile to the changing needs of the business and our customers
What you will be doing:
You will be speaking to our customers on the phone, via email and through EDI to understand their needs, giving guidance to assure they get the best product for their project when they need it. You will be using our systems to process orders, check details, update deliveries and weights, and other variables that could affect the service, keeping the customer informed along the way. As you get to grips with the role you will be able to specialise in other areas such as bespoke, exports or account management where you will further develop your skills and knowledge. We will support your learning and development along the way and give you the opportunity to grow your career with Saint Gobain.
Respond to customer enquiries, process orders and contact customers across multiple businesses using a variety of communication methods.
Check the accuracy of orders to minimise the number of credits and customer issues/complaints.
Contribute to a continuous improvement culture, identifying opportunities and generating ideas to improve our service.
Gather customer insight through the strong relationships you build to trigger business improvements.
Are SGIS and Saint-Gobain inclusive employers?
Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?
The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments.
Our standard working pattern is 8am-4pm Monday to Friday - though if you need some flexibility- we'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.
If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you
-
Customer Service Advisor
3 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Customer Service Advisor to join our team, based in the Knowsley area (agile working environment). As our Customer Service Advisor, you will provide a high-quality customer service and administration experience. You will be working on a full-time, permanent basis, working 40 hours per week (5 days in 7 inc weekends)...
-
Customer Service Advisor
3 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Customer Service Advisor to join our team, based in Knowsley. As our Customer Service Advisor, you will provide a high-quality customer service and administration experience. We have opportunities for full and part time positions, working 40 or 16-20 hours per week on a fixed term basis (5 days in 7, inc weekends)...
-
Customer Service Advisor
3 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Part-Time Customer Service Advisor to join our team based in the Knowsley area (employees are agile working and therefore permitted to work from their home address or a location that suits their needs and those of the business. You will need to be in a reasonable commutable distance for training and meetings). You...
-
Customer Service Advisor
3 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Customer Service Advisor to work overnight shifts and join our team based in the Knowsley area (employees are agile working and therefore permitted to work from their home address or a location that suites their needs and those of the business. You will need to be in a reasonable commutable distance for training and...
-
Customer Service Advisor
4 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Part-Time Customer Service Advisor to join our team based in the Knowsley area (employees are agile working and therefore permitted to work from their home address or a location that suits their needs and those of the business. You will need to be in a reasonable commutable distance for training and meetings). You...
-
Customer Service Advisor
4 weeks ago
Kirkby, United Kingdom Sainsbury’s Full timeRate of pay is £10.75 per hour, and the role will be based at the Sainsbury’s Argos Contact Centre in Widnes, Cheshire (WA8 8HS). Training start dates are from Tuesday 29th August 2023. You must be available to train Monday to Friday, 2pm - 8pm for 5 weeks. We also offer a great range of benefits for all our colleagues including: - Discount card -...
-
Customer Service Team Leader
4 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Customer Service Team Leader to join our team, based at our Head Office in Knowsley. You will be working on a full-time, permanent basis working 40 hours per week and in return, you will receive a competitive salary of £25,375 per annum Plus Benefits. We are an experienced and innovative Heating and Compliance firm...
-
Customer Service Team Leader
3 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Customer Service Team Leader to join our team, based at our Head Office in Knowsley. You will be working on a full-time, permanent basis working 40 hours per week and in return, you will receive a competitive salary of £25,375 per annum Plus Excellent Benefits! We are an experienced and innovative Heating and...
-
Claims Handler/customer Service Assistant
3 weeks ago
Kirkby, United Kingdom Kworks Full timeWe have been an established national organisation, with contracts covering the length and breadth of the UK and Ireland. We believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do. Working Days: Monday to Friday, Shift Pattern: 8 - 5...
-
Sales Advisor
4 weeks ago
Kirkby, United Kingdom New Look Full time**SALES ADVISOR**: **Level**: L8 - Retail Staff **Closing Date**: 16/04/2023 **Permanent / Fixed Term**: Permanent **Store Location**: Kirkby **Contract variations available**: 8 hours **More about the role**: **About Us** At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take...
-
Customer Services Advisor
4 weeks ago
Kirkby in Ashfield, United Kingdom H.B. Fuller Full timeAs the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team...
-
Customer Service Assistant
1 week ago
Kirkby, United Kingdom Langdons Full time**Do you strive to deliver exceptional customer service every time?** **Do you have experience of working in a fast paced, customer service office environment?** **If so, our Customer Service Assistant role is the role for you!** Here at** Langdons**,** **we have** **an amazing opportunity for a** Customer Service Assistant **to join the team based in...
-
HR Advisor
2 weeks ago
Kirkby, United Kingdom Surface Transforms Full time**HR Advisor** **Who are we** Surface Transforms are experts in the development and production of carbon-ceramic materials and the UK’s only manufacturer of carbon-ceramic brakes for automotive use. Surface Transforms' unique patented Carbon-Ceramic technology provides the ultimate braking performance for road and track. Here at Surface Transforms...
-
Customer Service Assistant
4 weeks ago
Kirkby, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Kirkby, L31 1FP **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...
-
Customer Service Assistant
2 weeks ago
Kirkby, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Kirkby **Hours**: Part-Time/ Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a Sales...
-
C+E Hgv Driver, Days, Kirkby Thore, Bg 1
3 weeks ago
Kirkby Thore, United Kingdom XPO Full time. Logistics done differently. Would you like to work on a contact that’s going to give you lifelong skills? Are you happy to work Monday to Friday? XPO are looking to recruit drivers for our Kirkby Thore contract. Perhaps you are an experience Class 1 drivers who wants to move away from pallet work, while training and earning a very competitive wage? If...
-
Transport Supervisor
6 days ago
Kirkby Thore, United Kingdom XPO Full time**Logistics done differently.** How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? How does constant training and development sound? Here at XPO, we take our people seriously. We’re looking for a talented Site Supervisor (Mat Cover) to join us on a...
-
Site Supervisor
4 weeks ago
Kirkby Thore, United Kingdom XPO Logistics Full time**Logistics done differently.** How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? How does constant training and development sound? Here at XPO, we take our people seriously. We’re looking for a talented Site Supervisor to join us on a full-time, permanent...
-
Transport Supervisor
5 days ago
Kirkby Thore, United Kingdom XPO Full time**Logistics done differently.** How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? How does constant training and development sound? Here at XPO, we take our people seriously. We’re looking for a talented Transport Supervisor to join us on a full-time, fixed...
-
Site Supervisor
2 weeks ago
Kirkby Thore, United Kingdom XPO Logistics Full timeLogistics done differently.How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? How does constant training and development sound?Here at XPO, we take our people seriously. We're looking for a talented Site Supervisor to join us on a full-time, permanent basis at...
