Event Operations Co-ordinator

3 weeks ago


Sutton, United Kingdom Platinum Travel Recruitment Ltd Full time
We are seeking a Event Operations Co-ordinator to join a highly successful travel company, hybrid working model in the Surrey area.
The main focus of this exciting role is to work alongside colleagues and clients to deliver exceptional events and a great supportive customer journey.
This exciting role is ideal for a travel professional or a customer service executive passionate about sports & travel seeking a rewarding career. We would consider candidates who have worked for sports clubs and camps.
Event Operations Co-ordinator Duties:
* Booking venues, confirming accommodation and transport arrangements, as well as coordinating logistics of multiple groups.
* Creation of tour documentation and supporting literature.
* Liaising with customers to gather group details, understand their requests and confirm all elements of their booking.
* Liaising with suppliers to source and confirm key tour elements, such as visits and meals.
* Maintain accurate booking costings, ensuring all tours are completed.
* Working with suppliers / colleagues to confirm travel, accommodation, event partners and venues.
Event Operations Co-ordinator – Essential Requirements:
* Multitasking abilities and attention to detail.
* Proven experience of delivering exceptional customer service.
* A good working knowledge of Excel.
* Knowledge of the School Travel Market ideal but not imperative.
* Training is provided, however we would consider candidates with experience of group tour operating.
* Knowledge of sporting events and scheduling sports tournaments.
* French language skills is ideal but not essential.
Career development is on offer along with full training, sociable working hours, travel perks and many more benefits

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