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Application and Training Engineer
4 months ago
Provide product and application support for customers both off-site and on-site
- Develop, update and disseminate technical guides and tips in order to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletters
- Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
- Understand and observe company/department policies and procedures
- Handling IT related issues and other duties or projects, as and when assigned
- Develop, proofread and modify all new product release materials such as product literature, technical and sales manual, training manual through coordination with the parent company
- Ability to organize and prioritize diverse set of projects, tasks and activities for timely completion
- Analytical skill to identify the underlying principles, reasons, or facts of information by breaking down information or data on separate parts
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