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Sales Office Administrator

3 months ago

Worthing, United Kingdom LEMO UK LTD Full time
LEMO UK LTD is a modern and successful business specialising in high quality connectors and cable assemblies within a global privately owned Swiss company, located in a state of the art building in Worthing.
We have an exciting opportunity for a Sales Office Administrator to join our dynamic Sales Office Team. This position will be well suited to an individual that is looking to gain hands-on experience in a thriving and supportive workplace.
As a Sales Office Administrator you will be responsible for
* To always provide first class Sales administration service to customers.
* To process customers' orders promptly and efficiently - liaising with HQ and other departments where further information is required.
* To monitor the status of customers orders and notify them when changes may occur. e.g. dispatch date amendments.
* To follow up customer quotations sent to maximise order conversion.
* To provide support to external sales team for new and ongoing projects.
* To interface with functions across the complete organisation to ensure customer requirements are managed effectively and completed in a timely manner.
* To assist in maintaining accurate information on the CRM package.
* To assist with all matters of general office administration within the sales office e.g., scanning.
* To work flexibly as directed by management e.g. participation in stock checks, exhibitions and customer visits.
To be successful in the role of Sales Office Administrator you will have the following skills and experience:
* Excellent customer service skills
* Excellent communication and interpersonal skills
* Two or more year's experience in a similar role within a manufacturing environment.
* A positive individual with a 'can do' results driven approach and attitude
* Experience of working with an ERP/MRP system within a manufacturing environment.
* Experience of using a Customer Relationship Management or equivalent database/system.
* Be able to work to a high quality standard with attention to detail.
The role attracts a competitive salary dependant on experience, and there are opportunities for career advancement for someone who would like to further their career and learn new skills.
Benefits include - Hours - Mon-Thurs 8-5pm, Fri 8-1pm, 25 days holiday, contributory pension scheme, referral programme, on-site parking, company events.
If you feel this is the right role for you then please apply with your CV with a covering letter for the attention of the HR Manager telling us why you think you are suitable for the role