Customer Evidence Manager

4 weeks ago


Tottenham Court Road, United Kingdom Reuben Sinclair Full time
About the Marketing Agency:
Our client is an independent marketing agency with offices in London, the US and Singapore. Highly ambitious and growing rapidly, they provide structured campaigns to their range of large technology corporations and start-up clients, with a global reach. Over the last 4 years, they've delivered campaigns into nearly 100 counties and in 40 languages.
The marketing agencies strategy services focus on Insight, Content and Demand. These services are based upon deep expertise, proven methodologies, and are enabled by unique tools and systems. In the past two years they've delivered marketing campaigns into almost 90 countries and 40 languages.
About the Customer Evidence Manager role:
They're hiring for a Customer Evidence Manager with experience delivering high-impact customer stories via high-reach formats.
This role will focus on a particular tech giant client, working closely with multi-disciplinary teams to ensure the voice of the customer resonates across various digital channels. The role will be client facing, working directly with customers for story discovery, content creation and final content approval, and with digital channel owners to plan and execute amplification plans for each story.
Responsibilities:
Grow opportunities across the marketing spectrum, including lead generation and content
Build and cultivate relationships and opportunities
Translate technical or business language into a clear strategy
Grow accounts, lead client communications and help with new business
Collaborate with product marketing groups and other stakeholders to understand customer story objectives against business priorities and KPI's
Oversee the creation and production of customer stories
Manage the capture of customer stories at in person events
Work with the client to understand their solution, industry trends, and other elements to inform customer story creation
Drive alignment across all teams, identify and mitigate risks and setting expectations
Create B2B content to support sales pipelines
About you:
Experience working with B2B clients, preferably in the tech space
Customer evidence/reference experience
Strong communication skills - both written and verbal
Experience in creating and delivering integrated marketing strategies and programmes
Experience working with large international corporate brands
EMEA wide or international marketing experience
Outstanding client handling skills
Strong financial management skills
What's in it for you:
Flexible/hybrid working
Join a fast-growing and highly reputable company, working with global brands
Competitive salary package
25 days annual leave - increases to 28 after 5 years' service 
Birthday day off 
Group Life Assurance 
Income Protection
Training and Development Budget 
Summer Hours - June - Aug 
Work from Anywhere  
Click apply now, or contact Molly Glynne-Jones at  
At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply.
We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds.
Want to find out more about our ED&I goals? Just ask
If you have any accessibility requirements, please let us know.
At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply. We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds.
Want to find out more about our ED&I goals? Just ask
If you have any accessibility requirements, please let your consultant know

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