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Human Resources Business Partner

3 months ago

Watford, United Kingdom Majestic Wine Full time

We have an exciting opportunity for a field based HR Business Partner who is comfortable with travelling to support our retail colleagues in the South Join the UK’s largest specialist wine retailer

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, friendly service across all channels.

The Role:

Reporting to the Director of HR, Retail Operations, you will play a critical role in developing & delivering the People plan in our Retail teams. You will be responsible for providing pragmatic, commercial and employee-focussed advice and support. You will utilise your excellent communication, coaching and influencing skills to drive employee engagement and manage change, ensuring that we retain motivated teams of employees who can deliver an excellent service to our customers.

Key Responsibilities:

  • Work closely with Regional Managers to drive the People agenda that aligns to and supports the overall business objectives
  • Building capability of Retail Managers specifically in terms of their People Management skills, using HR frameworks and tools to drive engagement..
  • Monitor and measure the key people stats for your Region, driving an improvement through thoughtful initiatives and a people plan that drives line manager understanding, ownership and capability.
  • Offer commercially focused ER advice with employee engagement at the heart of everything you do.
  • Manage complex & high level employee relations cases inline with our policies and with a commercial focus
  • HR Data Management – Pulling HR data together for your Region, using metrics to improve performance
  • Partnering with the Talent and the L&D team to drive a learning and performance culture to support your Regional areas to achieve their goals
  • Work with the L&D team to ensure people managers understand and adhere to company policy & procedure
  • Advise and develop strategy from key HR metrics
  • Work with the wider people team to seek to continuously improve the value and quality of the People team service provided to the business


Knowledge & Skills Required:

  • CIPD qualified (preferred) and/or experience of working within a People function
  • Proven HRBP experience within a fast-paced, multi-site retail/commercial environment
  • Ability to work with and influence all levels of employee, including senior leaders on issues varying strategic to operational/tactical
  • Ability to make sense of complex and sometimes contradictory information to effectively solve problems through building capability and not always providing the solution
  • Practical knowledge of UK Employment legislation
  • Excellent analytical skills and attention to detail
  • Ability to build effective relationships at all level of the business.
  • Ability to handle conflict whilst maintaining discretion
  • Confidentiality is at the core of everything you do.
  • Excellent communication skills at all levels, with the confidence to manage and anticipate expectations
  • A positive and proactive outlook to changing requirements
  • Self motivating and results driven, you are highly organised with the ability to work autonomously and as part of a team
  • Ability to coach and influence teams and individuals at all levels
  • Flexible approach to your work, supporting the business if demands change


What's in it for you:

  • A competitive salary & performance related bonus
  • Up to 20% Staff Discount
  • 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme
  • Life Assurance (Worth 3 times your annual salary)
  • A contributory Company Pension Plan
  • Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes
  • Fantastic incentives that take you around the world to explore our different vineyards.
  • Free parking on site with electric charging points
  • Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
  • Company maternity, paternity and adoption leave after 26 weeks
  • Long service rewards.
  • Company sick pay scheme


We are proud to offer a new Agile Working Policy for Support Centre colleagues; a blend of office and home working which will include a number of days working at the Majestic Office

We look forward to receiving your application Together we are Majestic #TWAM

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview