Technical Support

3 weeks ago


Lincoln, United Kingdom Adecco Full time
We are on the lookout for proactive and confident problem solvers to join our clients IT support team in Lincoln. If you excel in a dynamic setting and have a knack for resolving customer issues, this role is for you
Key Responsibilities:
Offer support to customers through phone and email.
Investigate and troubleshoot issues reported by users, ensuring swift and effective solutions.
Correct data issues and produce reports as necessary.
Log all support interactions in the ticketing system, ensuring accuracy.
Prioritise and manage the tickets, ensuring compliance with SLAs.
Escalate complex issues as needed.Requirements:
Strong communication skills and a problem-solving mindset.
Experience in customer-facing support, particularly in application or technical support.
Proficiency in report generation.
Keen attention to detail.
Ability to collaborate effectively within a team while managing individual responsibilities.If you are a motivated individual with a passion for IT and customer service, then we want to hear from you Our client offers a supportive and collaborative work environment, providing opportunities for professional growth and development.
Please note that a full driver's licence is required for this role, as occasional travel may be necessary.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

  • Lincoln, Lincolnshire, United Kingdom Morson Talent Full time

    Position OverviewMorson Talent is seeking a dedicated Technical Support Specialist to join our team. This role is essential in providing expert assistance and solutions in technical services.Key ResponsibilitiesUtilize extensive subject matter expertise to facilitate the resolution of technical issues.Support the operational efficiency of technical services...


  • Lincoln, Lincolnshire, United Kingdom Infinity Recruitment Consultancy Ltd Full time

    Job Summary:Infinity Recruitment Consultancy Ltd is seeking a highly skilled IT Support Analyst to join their team on a full-time permanent basis. As an IT Support Analyst, you will be responsible for providing technical support to a range of professional end-users, resolving issues efficiently, and escalating complex problems to the development team.Key...


  • Lincoln, Lincolnshire, United Kingdom Adecco Full time

    We are seeking a proactive and confident problem solver to join our client's IT support team in a dynamic setting. If you excel in resolving customer issues and have a knack for technical troubleshooting, this role is for you!Key Responsibilities:Provide technical support to customers through various channels.Investigate and troubleshoot complex technical...


  • Lincoln, Lincolnshire, United Kingdom Adecco Full time

    We are seeking a proactive and confident problem solver to join our client's IT support team in a dynamic setting. If you excel in resolving customer issues and have a knack for technical troubleshooting, this role is for you!Key Responsibilities:Provide technical support to customers through various channels.Investigate and troubleshoot complex technical...

  • Technical Support

    2 months ago


    Lincoln, United Kingdom Adecco Full time

    We are on the lookout for proactive and confident problem solvers to join our clients IT support team in Lincoln. If you excel in a dynamic setting and have a knack for resolving customer issues, this role is for you! Key Responsibilities: Offer support to customers through phone and email. Investigate and troubleshoot issues reported by users, ensuring...


  • Lincoln, Lincolnshire, United Kingdom Air IT Limited Full time

    Technical Support RoleWe are seeking a skilled Technical Support Specialist to join our team at Air IT Limited. As a key member of our Service Desk, you will play a vital role in delivering exceptional technical support to our clients.Key Responsibilities:Hardware and Software Support: Install, maintain, and troubleshoot client hardware and software...


  • Lincoln, Lincolnshire, United Kingdom Air IT Limited Full time

    Technical Support RoleWe are seeking a skilled Technical Support Specialist to join our team at Air IT Limited. As a key member of our Service Desk, you will play a vital role in delivering exceptional technical support to our clients.Key Responsibilities:Hardware and Software Support: Install, maintain, and troubleshoot client hardware and software...


  • Lincoln, Lincolnshire, United Kingdom Paradigm Employment Services Full time

    2nd Line Service EngineerA fantastic opportunity has arisen for a 2nd Line Service Engineer to join a national IT Support company based in Lincoln. Our client is the UK's leading Cyber Security and IT Support business with outstanding values and a passion to deliver service seamlessly by making a genuine difference to their clients.Main Responsibilities:To...


  • Lincoln, Lincolnshire, United Kingdom Air IT Limited Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Air IT Limited. As a key member of our Service Desk team, you will play a pivotal role in delivering exceptional technical support to our clients.Key Responsibilities:Technical Support: Provide top-notch technical support to clients via phone, email, and remote...


  • Lincoln, Lincolnshire, United Kingdom Air IT Limited Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Air IT Limited. As a key member of our Service Desk team, you will play a pivotal role in delivering exceptional technical support to our clients.Key Responsibilities:Technical Support: Provide top-notch technical support to clients via phone, email, and remote...

  • Technical Support

    4 weeks ago


    Lincoln, United Kingdom Adecco Full time

    We are on the lookout for proactive and confident problem solvers to join our clients IT support team in Lincoln. If you excel in a dynamic setting and have a knack for resolving customer issues, this role is for you! Key Responsibilities: Offer support to customers through phone and email.Investigate and troubleshoot issues reported by users, ensuring...


  • Lincoln, United Kingdom Paradigm Employment Services Full time

    {"About the Role": "We are seeking a skilled 2nd Line Service Engineer to join our national IT Support company based in Lincoln. Our client is a leading Cyber Security and IT Support business with a strong focus on delivering exceptional service and making a genuine difference to their clients.", "Key Responsibilities": "\t* Provide technical support and...


  • Lincoln, United Kingdom Paradigm Employment Services Full time

    {"About the Role": "We are seeking a skilled 2nd Line Service Engineer to join our national IT Support company based in Lincoln. Our client is a leading Cyber Security and IT Support business with a strong focus on delivering exceptional service and making a genuine difference to their clients.", "Key Responsibilities": "\t* Provide technical support and...


  • Lincoln, Lincolnshire, United Kingdom Air IT Full time

    Are you eager to become part of a vibrant team within the IT and Cyber Security sector? Air IT is an innovative organization dedicated to empowering our staff and providing exceptional support to local enterprises. We are currently in search of a skilled 1st Line Technical Support Specialist to enhance our team.Position:1st Line Technical Support...


  • Lincoln, Lincolnshire, United Kingdom Air IT Full time

    Are you eager to become part of a vibrant team within the IT and Cyber Security sector? Air IT is an innovative organization dedicated to empowering our workforce while providing exceptional support to local enterprises. We are currently in search of a skilled 1st Line Technical Support Specialist to enhance our team.Position:1st Line Technical Support...


  • Lincoln, Lincolnshire, United Kingdom Air IT Full time

    Are you eager to become part of a vibrant team within the IT and Cyber Security sector? Air IT is an innovative organization dedicated to empowering our workforce while providing exceptional support to local enterprises. We are currently in search of a skilled 1st Line Technical Support Specialist to enhance our team.Position:1st Line Technical Support...


  • Lincoln, Lincolnshire, United Kingdom Adecco Full time

    We are seeking a proactive and confident problem solver to join our client's IT support team in a dynamic setting. If you excel in resolving customer issues and have a knack for delivering swift and effective solutions, this role is for you.**Key Responsibilities:**Provide support to customers through various channels, ensuring a high level of service...


  • Lincoln, Lincolnshire, United Kingdom Air IT Full time

    Are you eager to become part of an innovative team within the IT and Cyber Security sector? Air IT is a progressive organization dedicated to empowering our workforce while providing exceptional support to local enterprises. We are currently in search of a skilled 1st Line Technical Support Specialist to enhance our team.Position:1st Line Technical Support...


  • Lincoln, Lincolnshire, United Kingdom Air IT Full time

    Are you eager to become part of a vibrant team within the IT and Cyber Security sector? Air IT is an innovative organization dedicated to empowering our workforce while providing exceptional support to local enterprises. We are currently on the lookout for a skilled 1st Line Technical Support Specialist to enhance our team.Position:1st Line Technical Support...


  • Lincoln, Lincolnshire, United Kingdom Paradigm Employment Services Full time

    About the RoleWe are seeking a highly skilled 2nd Line Service Engineer to join our team at Paradigm Employment Services Ltd. As a key member of our IT support team, you will be responsible for providing technical support to our clients and internal stakeholders.Main ResponsibilitiesProvide remote technical support via email and telephone to end users,...