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Wholesale Sales Manager
3 weeks ago
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Wholesale Sales
3 months ago
Key ResponsibilitiesnOversee sample deliveries, manage order processing, and maintain accurate records of all transactions.nProvide high-quality service to internal and external contacts, address client complaints, and manage sample requests.nEnsure accurate processing of seasonal orders, collate and check customer purchase orders, and advise clients on production cancellations or quantity changes.nCoordinate delivery schedules, build strong relationships with clients and suppliers, and handle all delivery queries efficiently.nSupporting as point of contact for the Wholesale Department to work with the Warehouse Team to co-ordinate shipments and resolve first line queriesnOwn Wholesale stock transfers via PVX for any orders shipmentsnFirst point of contact for all RTV’s, including faulty and credit note queriesnWork with wholesale Manager and Head of Merch to keep NOOS program up to date and in stock at all timesnFirst point of contact for stock availability, keep Nuorder information yup to date at all timesnReport on delivery status, suggest improvements to reporting and analysis methods, and meet performance targets set by management.nWorking with the Finance Department to ensure invoices are raised and reconciled correctly.nEnsure daily reports are received in timely manner, checking data, highlighting any potential risk.nChecking all systems for errors and alignment issues. Have the ability to resolve where possible and be able to escalate where requirednSupporting the Wholesale Team by managing Sales ordersnProviding administration support to Key AccountsnBuilding and maintaining relationship with clients
Competencies & Experiencen1+ years experience in a Wholesale Sales & Logistics Administrator role or similarnExcellent communication skills. With the ability to communicate across functionsnPays close attention to detail, accuracy, is analytical and logical thinkingnWilling to adapt and take on new challenges and is driven to continually improvenAble to handle multiple demands and completing priorities successfullynSeeks opportunities to be proactive and pre-empt operational needsnProficiency in understanding and analysing reports.nProactive and well-organised approach to supporting the sales team.nProficient in Windows package, particularly Excel.