Education Manager

3 weeks ago


Glasgow, United Kingdom Professional Beauty Systems Full time

EDUCATION MANAGER


Are you an inspirational educator looking for an exciting new challenge? Professional Beauty Systems could be the next step on your education journey. We are looking for a passionate, creative and motivated leader with a track record of building brands through professional education in the hair and beauty sector. 


This newly created role requires an individual who understands how brand education interacts with sales and marketing to drive expansion in a high growth environment. You must be technically proficient in hair colour applications, treatments and styling and be driven to grow with our business.


The right candidate will join a team of fast-moving creatives who are passionate about delivering market leading courses and developing real brand loyalty. This is a three day per week role based in our Education Centre in Glasgow but will include some travel throughout the country.


THE ROLE


  • Develop inspirational & value adding education for assigned touchpoints across all hair and beauty brands.
  • Develop existing and new education content to customer requirements to maximise salon business.
  • Develop and manage an effective training course booking system for educators, wholesalers and salon owners.
  • Represent the education team internally & externally when required.
  • Liaise with external education partners on the content and delivery of all courses.


KEY RESPONSIBILITES


  • Plan & deliver Train the Trainer sessions with educators.
  • Plan & deliver Education activities in both face-to-face environments and virtual classrooms (digital).
  • Create educational and inspirational content for social media and other nominated digital channels, according to guidelines.
  • Collaborate with Brand Ambassadors to create content which will inspire the industry.
  • Support sales through developing, planning & executing education events online and in person.
  • Implement and maintain a booking system for bespoke training activities, launch events & courses.
  • Create course standards across all brands and brief new and existing educators on requirements.
  • Support customers with their enquiries, track & monitor feedback to create monthly reports on activities and proposal for development.
  • Develop & create an education prospectus to promote all education activities both digital & face to face.
  • Quarterly audit of training materials for each brand & make recommendations to improve.
  • Develop & manage budget with consistent reporting on status and tracking to the management team.


QUALIFICATIONS AND REQUIREMENTS


  • Qualified Hairdresser / Hairdresser Relevant Qualification.
  • Minimum 5 years salon experience as a qualified colourist.
  • Minimum 3 years in a college lecturer/ educator role.
  • High level of technical knowledge & colour services.
  • Excellent communicator; enjoys presenting and facilitating trainings or meetings.
  • Focused, well-organised and able to manage remote teams.
  • Experience in demonstrating, training & presentation.
  • Experience researching trends within the Professional hair & Beauty industry & creating proposals based on this research.
  • Self-managed & ability to successfully work to short and long-term deadlines.


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