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Travel Operations Executive

3 months ago


London, United Kingdom French Selection Full time
FRENCH SELECTION (FS)
Travel Operations Executive
Location: London
Salary: up to £32,000 per annum
Ref: 763TR
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 763TR
The company:
A well-established International Tour Operator
Main duties:
Providing exceptional customer service to clients and prospective groups travelling throughout the UK and Ireland
The role:
- Provide a high-level customer service to customers in the Benelux, USA and Nordic countries
- Handle inbound communications and respond accordingly
- Respond and deal to all queries in a timely and efficient manner
- Work with internal departments to ensure the business is run efficiently
- Gain continuous knowledge of holiday group requirements and offers
- Able to negotiate supplier rates and always buy at the best possible price
- Attend familiarisation trips, trade fairs and meetings as directed.
The candidate:
- Excellent command of English
- Additional fluency in Dutch, Flemish, Norwegian, Danish or Swedish - advantageous
- Experience working with tour operators or similar service provider such as
hotel receptions or sales, booking agency or similar
- Good knowledge of UK as a destination and its tourism products
- Positive, Problem solver, confident and dynamic personality
- Good team player and excellent communication skills
- Excellent attention to detail and IT literate
The salary: up to £32,000 per annum
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic