Global Head of Desktop Support

1 month ago


London Area, United Kingdom Referment Full time

An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's and traders.


The successful candidate must have at least 5 years of experience managing global desktop teams with the hedge fund/trading space to be considered for this role. The role will involve overseeing the day to day operations of the desktop engineering and service desk functions, whilst providing technical expertise for any trade floor related incidents and technologies.


Key Requirements

  • Degree in Information Technology, Computer Science or related field
  • 10 years + experience working in desktop/end user support within a trade floor environment (buy side preferred)
  • Experience managing global desktop teams
  • Technical background in desktop/IT support; including trading systems, networking and troubleshooting
  • Knowledge of Jira, Service Now or other service management frameworks


This is a chance to join a growing fund who are successfully moving into new asset classes and modern technologies. You will be a key member of the technology leadership team and have the opportunity to oversee some key projects and IT support functions which are critical for the funds success.


* You must be eligible to work in the UK without requiring sponsorship*



  • London Area, United Kingdom Referment Full time

    An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's and...


  • London Area, United Kingdom Referment Full time

    An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's and...


  • London, United Kingdom Referment Full time

    An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's...


  • London,, UK, United Kingdom Referment Full time

    An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's...


  • London, United Kingdom Referment Full time

    An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's and...


  • London, United Kingdom Referment Full time

    An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's...


  • London, United Kingdom Referment Full time

    An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's...


  • City Of London, United Kingdom Red Global Full time

    About the Role:We are looking for a highly skilled Red Global Desktop Support Expert to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that all devices are properly configured and compatible with Windows 11.The...


  • London, Greater London, United Kingdom Referment Full time

    Established multi-strategy hedge fund Referment seeks a Global Head of Desktop Support for their London office. With multiple offices across various locations, the successful applicant will be responsible for managing a global team providing end-user technical support to the entire organization.Key ResponsibilitiesOversee day-to-day operations of desktop...


  • London Area, United Kingdom RED Global Full time

    Key Responsibilities:Provide technical support and troubleshoot hardware/software issues during Windows 11 migration.Ensure device compatibility and proper configuration with Windows 11.Perform data backup and recovery to prevent data loss.Collaborate with IT team for a smooth transition to Windows 11.Document and report migration issues and challenges.Offer...


  • London Area, United Kingdom RED Global Full time

    Key Responsibilities: Provide technical support and troubleshoot hardware/software issues during Windows 11 migration. Ensure device compatibility and proper configuration with Windows 11. Perform data backup and recovery to prevent data loss. Collaborate with IT team for a smooth transition to Windows 11. Document and report migration issues and challenges....


  • London Area, United Kingdom RED Global Full time

    Key Responsibilities:Provide technical support and troubleshoot hardware/software issues during Windows 11 migration.Ensure device compatibility and proper configuration with Windows 11.Perform data backup and recovery to prevent data loss.Collaborate with IT team for a smooth transition to Windows 11.Document and report migration issues and challenges.Offer...


  • London, United Kingdom ESP Global Services Ltd Full time

    Desktop Support Engineer, NHS London ESP Global Services are currently recruiting a Desktop Support Engineer to join our team based at one of our customer sites in central London. We are a managed service provider for IT support and infrastructure solutions where we support clients, worldwide, 24/7. Working as the Desktop Support Engineer you will provide...


  • London, Greater London, United Kingdom Red Global Full time

    About the RoleWe are seeking a skilled Desktop Support Specialist to join our team at Red Global. In this role, you will be responsible for providing technical support and assistance to end-users during the migration to Windows 11.Key ResponsibilitiesTechnical Support: Assist end-users in troubleshooting and resolving hardware and software issues such as...


  • London, United Kingdom Global Technology Solutions Ltd Full time

    Desktop Support London We have an exciting IT Contract for a London Desktop Support Engineer. This is for a 3 month contract but may be extended. This is a site-based contract role but is inside IR35. As a result, this role is suited to umbrella contractors only. Working as a Desktop Support Engineer, you will provide and maintain service continuity for the...


  • London Area, United Kingdom DGH Recruitment Full time

    IT Desktop Support Analyst/IT Support SpecialistA fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis.IT Desktop Support Analyst/IT Support SpecialistResponsibilities and Duties:Primarily the team will provide remote support to colleagues globally, however there...


  • London Area, United Kingdom DGH Recruitment Full time

    IT Desktop Support Analyst/IT Support SpecialistA fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis.IT Desktop Support Analyst/IT Support SpecialistResponsibilities and Duties:Primarily the team will provide remote support to colleagues globally, however there...


  • London Area, United Kingdom DGH Recruitment Full time

    IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however...


  • London, United Kingdom SISL Global Full time

    Position –Deskside support tech· 2-4 years of experience in a desktop support or similar role.· Strong knowledge of Windows and Mac operating systems.· Proficiency with Microsoft Office Suite and other common software applications.· Experience with Active Directory, group policies, and user account management.· Familiarity with remote desktop tools...


  • London, United Kingdom SISL Global Full time

    Position –Deskside support tech· 2-4 years of experience in a desktop support or similar role.· Strong knowledge of Windows and Mac operating systems.· Proficiency with Microsoft Office Suite and other common software applications.· Experience with Active Directory, group policies, and user account management.· Familiarity with remote desktop tools...