Red Global Desktop Support Expert

16 hours ago


City Of London, United Kingdom Red Global Full time
About the Role:

We are looking for a highly skilled Red Global Desktop Support Expert to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that all devices are properly configured and compatible with Windows 11.

The ideal candidate will have a strong background in Windows operating systems, experience with migration projects, and excellent troubleshooting and diagnostic skills. They should also be able to collaborate effectively with the IT team to streamline the transition process.

Responsibilities:

  • Provide technical support to end-users
  • Troubleshoot and resolve hardware and software issues
  • Ensure that all devices are properly configured and compatible with Windows 11
  • Collaborate with the IT team to streamline the transition process

Requirements:

  • Proven experience as a Desktop Support Engineer or similar IT support role
  • Strong expertise in Windows operating systems, with a focus on Windows 11 deployment and maintenance
  • Hands-on experience with migration projects, including imaging tools like SCCM, MDT, or Intune
  • Excellent troubleshooting and diagnostic skills

Compensation: The salary for this role is between $85,000 and $110,000 per year, depending on experience.



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