Global Head of Desktop Support

4 days ago

London, United Kingdom Referment Full time

An established multi-strategy hedge fund is looking to hire a Global Head of Desktop Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's and traders.

The successful candidate must have at least 5 years of experience managing global desktop teams with the hedge fund/trading space to be considered for this role. The role will involve overseeing the day to day operations of the desktop engineering and service desk functions, whilst providing technical expertise for any trade floor related incidents and technologies.

Key Requirements

  • Degree in Information Technology, Computer Science or related field
  • 10 years + experience working in desktop/end user support within a trade floor environment (buy side preferred)
  • Experience managing global desktop teams
  • Technical background in desktop/IT support; including trading systems, networking and troubleshooting
  • Knowledge of Jira, Service Now or other service management frameworks

This is a chance to join a growing fund who are successfully moving into new asset classes and modern technologies. You will be a key member of the technology leadership team and have the opportunity to oversee some key projects and IT support functions which are critical for the funds success.

* You must be eligible to work in the UK without requiring sponsorship*

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