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Customer & Sales Executive
3 months ago
You need to be confident and personable with excellent customer sales skills, professional attitude and appearance, prioritise work and work well under pressure and also able to follow strict adherence and implementation of the health and safety at works act as this is an essential part of the post.
Duties:
Dealing with and processing of sales orders, enquiries, queries and quotes in a timely manner.
Regular sales order check process.
Managing department processes and ensuring they are kept up to date.
Progressing sales orders and liaising with customers regarding product specifications, order detail, delivery, and special arrangements.
Effective communication of product specifications to all relevant in-house parties.
Maintenance of customer orders and customer data files on SAP and Google-Docs, and the logging of any communications with customers.- Regular liaison with customers to ensure accuracy and completeness of all orders
prior to commencement of tender build. Developing customer relationships.
- Maintenance of hardcopy customer orders. Customer logos.
- Production of regular reports to support the sales function of the business.
- Working with the Sales Manager to provide sales administration support to our
client network and attend regular sales meeting.
- Answering telephone calls and general office duties.
- Assistance with trade show as directed by management.
- Preparation and distribution of sales and marketing material as directed.
- Assisting management with administrative support and management reporting.
- Providing secretarial support as and when required by management.
- Undertake basic accounting tasks as directed and price lists review.
- Career progression possibilities.
Education/Skills/Knowledge
Customer Service knowledge essential
GCSE Maths & English or equivalent
SAP/ERP/CRM knowledge is preferable.
Computer literate in all Microsoft products essential
Previous experience of working as a customer service/administrator in either a sales, manufacturing or production environment would be preferred, however due to the attention to detail required in this role, previous experience of working in a finance role would also be considered.
Monday to Friday, salary offered is £35k - £38k depending on experience with full training given.
23 days holiday, a yearly bonus, private healthcare, pension and free parking.
Due to the location, you must have your own transport