Freight Forwarder

1 week ago

Glasgow, United Kingdom Anonymous Full time
DHL Global Forwarding – A world-renowned company consistently recognised as a top employer with excellent career prospects. Working with experienced freight professionals you’ll have the opportunity to develop your career in freight forwarding.
Hybrid working - 37.5 hours per week - Monday to Friday – Glasgow area
Experience in Air or Ocean Freight Forwarding is essential for this role
You will receive:
* Annual salary plus an annual performance-related bonus
* 25 days holiday plus bank holidays
* Pension scheme - up to 8% employer contribution
* Enhanced maternity/paternity/adoption leave
* Support with self-development and career opportunities
* Reward & Recognition awards
* Charity and volunteering support through DHL Foundation
What you’ll be doing
Liaising with our global teams, suppliers and customers you’ll be managing global shipments from door-to- door.
Responsibilities will include:
* Coordinate shipments within the DHL network and external suppliers
* Ensure quality standards are met
* All aspects of customer services
About you
Experience in the Freight Forwarding industry is essential for this role. Interacting with airlines/suppliers you’ll be confident in negotiating to achieve the best rates. In addition, you’ll:
* Be knowledgeable in exports/imports and related processes
* Have Customer Service experience in transport/logistics/freight forwarding
* Be self-driven and disciplined with the ability to work independently
* Be organised and able to handle change and multi-task
* Have strong numerical skills to undertake manual calculations
* Be continuous improvement conscious - identifying risk areas
* Be able to work cross-functionally and with multiple projects simultaneously
* Have a high attention to detail and accuracy
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