Customer Service Assistant
7 days ago
Do you have a passion for working with people and enjoy a fast-paced and varied role?
Do you have a valid manual driving license?
Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.
We have a brand new site opening in Wellingborough and we're on the hunt for a Customer Service Assistant who's as passionate about great service as we are
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
*Please note: A full valid driving license is required for this role
Working Hours: 7.30 - 17.00 Monday to Friday
Location: Unit 7, Midland Business Units, Finedon, NN8 4AD
Key Responsibilities:
Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values
Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey
Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles
Act as a relief driver for the branch, performing deliveries to our customers when needed in a 3.5t van
Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts
Work with colleagues to suggest opportunities for improvement
What's in it for you?
Retirement Savings Plan (Pension) - with Legal & General
Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
Employee Discount
Refer a Friend scheme
Wellbeing Centre via WorkPerks
New Reward and Recognition programme - launching soon
Required Skills and Experience
A full, manual driving license, held for longer than 1 year
Previous industry experience preferred but not essential
Experience in a customer facing environment
IT literate and a strong communicator
Passion for working with people with a positive can-do attitude
About us
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today
-
Customer Service Assistant
3 months ago
Wellingborough, United Kingdom Investing in Women Full time**Customer Service Assistant - Building Materials Partnership Solutions Wellingborough** Our clients specialise in providing solutions and building materials for their customers in the Public Sector such as Housing Associations and Local Authorities. They are on the lookout for a Customer Service Assistant who's as passionate about great service as they...
-
Customer Service Assistant
3 months ago
Wellingborough, United Kingdom Jewson Partnership Solutions Full timeAre you based in the **Wellingborough** area? Do you have a passion for working with people and enjoy a fast-paced and varied role? Do you have a valid, manual UK driving license? **Jewson Partnership Solutions (JPS)** specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local...
-
Customer Service Assistant
2 months ago
Wellingborough, United Kingdom Jewson Partnership Solutions Full timeAre you based in the Wellingborough area? Do you have a passion for working with people and enjoy a fast-paced and varied role? Do you have a valid manual driving license? Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities. We...
-
Customer Services Assistant
5 months ago
Wellingborough, United Kingdom Central England Coop Full time**What will you be doing?**: If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests you, then read on. We’re looking for enthusiastic and forward-thinking people who want to make a difference by being there when our communities and customers need us most. As part of a...
-
Customer Service Assistant
3 months ago
Wellingborough, United Kingdom Booker Group Full timeAbout the role Two exciting 30 hour positions have become available within our Customer Service team. In this position, you will work as part of the Customer Service team and you will be responsible for receiving, logging and responding to all customer calls, dealing with enquiries, and issues. You will be responsible for - Ensuring an appropriate...
-
Cashier/customer Service
3 months ago
Wellingborough, United Kingdom Shell Wellingborough Full timeCustomer Service Associate / Cashier **Duties**: - Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner - Process customer transactions accurately and efficiently using the cash register - Maintain a clean and organized checkout area - Answer customer inquiries and resolve any issues or complaints -...
-
Customer Service Assistant
3 months ago
Wellingborough, United Kingdom Salvation Army Trading Co. Ltd. Full time**Do you want to work for the UK’s leading têxtile, recycling and clothing collection company, that passionately cares about its colleagues, stakeholders and the planet, whilst offering some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays, then read on!** Studio...
-
Customer Service Administrator
3 weeks ago
Wellingborough, United Kingdom MEM Recruitment Full timeMEM Wellingborough are currently recruiting Customer Service Administrator working for a presegious clinet with over 15 years of supporting their corporate clients goals.~The customer service administrator position provides and exciting oppotunity to part of a highly successful team providing administrative support to our customers.customer service...
-
Customer Service Administrator
2 weeks ago
Wellingborough, United Kingdom Paula Berwick TA Northants Recruit Full timeOur client based in Irthlingborough is looking for a Customer Service AdministratorKey Areas of Responsibility of the Customer Service Administrator:• Assisting their Head of Administration• Answering incoming calls• Processing booking administration• Sending joining instructions to clients• Posting certificates • Attending to web enquiries from...
-
Customer Service Representative
1 week ago
Wellingborough, Northamptonshire, United Kingdom Ad Warrior Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Ad Warrior. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients and customers.Key ResponsibilitiesProvide professional administrative support to the Claims Team and...
-
Customer Service Coordinator
4 days ago
Wellingborough, Northamptonshire, United Kingdom Paula Berwick TA Northants Recruit Full time**Job Summary**Paula Berwick T/A Northants Recruit is seeking a highly organized and customer-focused Customer Service Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service and administrative support to our clients and customers.**Key Responsibilities**Assist the Head of...
-
Customer Service Coordinator
4 days ago
Wellingborough, Northamptonshire, United Kingdom Paula Berwick TA Northants Recruit Full time**Job Summary**Paula Berwick T/A Northants Recruit is seeking a highly organized and customer-focused Customer Service Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service and administrative support to our clients and customers.**Key Responsibilities**Assist the Head of...
-
Customer Service Coordinator
2 weeks ago
Wellingborough, Northamptonshire, United Kingdom Paula Berwick TA Northants Recruit Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our administration team, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.Key ResponsibilitiesCustomer Service: Respond to customer...
-
Customer Service Representative
20 hours ago
Wellingborough, Northamptonshire, United Kingdom Reed Full timeJob DescriptionJob Title: Customer Service AdministratorJob Type: Full-time HybridSalary: £24,000 plus monthly bonusLocation: NorthamptonshireWe are seeking a highly organized and customer-focused Customer Service Administrator to join our dynamic team at Reed. This role offers an exciting opportunity to provide essential administrative support to our...
-
Customer Service Representative
18 hours ago
Wellingborough, Northamptonshire, United Kingdom Reed Full timeJob DescriptionJob Title: Customer Service AdministratorJob Type: Full-time HybridSalary: £24,000 plus monthly bonusLocation: NorthamptonshireWe are seeking a highly organized and customer-focused Customer Service Administrator to join our dynamic team at Reed. This role offers an exciting opportunity to provide essential administrative support to our...
-
Prison Visits Customer Services Assistant
3 months ago
Wellingborough, United Kingdom ARAMARK Ltd Full timePrison Visits Customer Services Assistant - HMP Five Wells You must be able to provide at least 5 years UK address history. **20 **hrs per week - £11.10ph **JOB SUMMARY **Food is prepared and sold in accordance with the component standards and client needs. **RESPONSIBLE TO VISIT MANAGER** **DUTIES & RESPONSIBILITIES** Operational - Deliver and...
-
Prison Visits Customer Services Assistant
3 months ago
Wellingborough, United Kingdom ARAMARK Ltd Full timePrison Visits Customer Services Assistant - HMP Five Wells You must be able to provide at least 5 years UK address history. **20 **hrs per week - £11.10ph **JOB SUMMARY **Food is prepared and sold in accordance with the component standards and client needs. **RESPONSIBLE TO VISIT MANAGER** **DUTIES & RESPONSIBILITIES** Operational - Deliver and...
-
Customer Service Administrator
2 weeks ago
Wellingborough, United Kingdom Reed Full timeCustomer Service Administrator Location: NN9, NorthamptonshireJob Type: Full-time HybridSalary: £24,000 plus monthly bonus We are looking for a Customer Service Administrator to join our dynamic team. This role offers an exciting opportunity to provide essential administrative support to our website customers and training providers, ensuring a smooth and...
-
Customer Service Representative
5 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for:Taking and...
-
Customer Service Representative
6 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for:Taking and...