Customer Service Assistant

1 week ago

Wellingborough, United Kingdom Jewson Partnership Solutions Full time

Are you based in the **Wellingborough** area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

Do you have a valid, manual UK driving license?

**Jewson Partnership Solutions (JPS)** specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities and **JPS Wellingborough **is on the hunt for a **Customer Service Assistant** who's as passionate about great service as we are

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

**Please note: A full valid driving license is required for this role.**
- **Working Hours**:_ _7.30 - 5.00 Monday to Friday_
- **Location**:_Unit 7, Midland Business Units, Finedon, Wellingborough, NN8 4AD_
- **Key Responsibilities**:_
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey
- Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles
- Act as a relief driver for the branch, performing deliveries to our customers when needed in a 3.5t van
- Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement
- **Required Skills and Experience**_
- **A full, manual driving license, held for longer than 1 year**:

- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- IT literate and a strong communicator
- Passion for working with people with a positive can-do attitude
- **What’s in it for you?**_
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognised and valued
- Opportunities to grow your skills and career within our organisation
- Flexible working arrangements to help you balance work and life
- **About us**_

At **JPS**, we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Application question(s):
Licence/Certification:

- manual driving license, held for a minimum of 1 year (required)

Work Location: In person

Reference ID: JR18722

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