Customer Service Representative
2 days ago
Job Title: Customer Service Administrator
Job Type: Full-time Hybrid
Salary: £24,000 plus monthly bonus
Location: Northamptonshire
We are seeking a highly organized and customer-focused Customer Service Administrator to join our dynamic team at Reed. This role offers an exciting opportunity to provide essential administrative support to our website customers and training providers, ensuring a smooth and efficient service within our expanding online business.
Key Responsibilities:- Assist the Head of Administration with daily tasks and ensure seamless day-to-day operations.
- Handle incoming calls and respond to web enquiries from users and training providers, providing exceptional customer service and support.
- Process booking administration, send out joining instructions to clients, and maintain accurate records.
- Post certificates, handle re-scheduling and cancellations, and perform other administrative tasks as required.
- Update details on the website, perform data entry, and other administrative tasks to ensure accuracy and efficiency.
- Engage in credit control activities and contribute to the team's success by performing additional duties as required.
- Experience in customer service and general administration is preferred, but not essential as full training will be provided.
- Effective communication skills, both verbal and written, with the ability to develop effective working relationships at all levels.
- Strong organisational skills and the ability to work well within a team, prioritizing tasks and managing time effectively.
- Customer-centric approach with excellent customer service and people skills, responding to a fast-changing environment.
- Excellent literacy and numeracy skills, with competence in using IT systems and software.
- 25 days holiday per annum plus bank holidays, with a requirement to save 3-4 days for Christmas shutdown.
- Company Sick Pay scheme, subject to eligibility.
- Health Cash Plan and Employee Assistance Programme after probation.
- Life Assurance after probation.
- Workplace pension scheme.
- Eye Care Scheme with vouchers for free eye tests.
We offer a flexible working approach to accommodate business needs, with working hours from Monday to Thursday from 08:30 to 17:30 and Friday from 08:00 to 17:00.
-
Customer Service Representative
2 weeks ago
Wellingborough, Northamptonshire, United Kingdom Ad Warrior Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Ad Warrior. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients and customers.Key ResponsibilitiesProvide professional administrative support to the Claims Team and...
-
Customer Service Representative
4 days ago
Wellingborough, Northamptonshire, United Kingdom Vizion Network Ltd. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Vizion Network Ltd. as a Brand Liaison Officer. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Representative
3 days ago
Wellingborough, Northamptonshire, United Kingdom Vizion Network Ltd. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Vizion Network Ltd. as a Brand Liaison Officer. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Representative
6 days ago
Wellingborough, Northamptonshire, United Kingdom Vizion Network Ltd. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Vizion Network Ltd. as a Brand Liaison Officer. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will be responsible for delivering exceptional customer service and building strong relationships with our...
-
Customer Service Representative
7 days ago
Wellingborough, Northamptonshire, United Kingdom Vizion Network Ltd. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Vizion Network Ltd. as a Brand Liaison Officer. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will be responsible for delivering exceptional customer service and building strong relationships with our...
-
Customer Service Representative
3 days ago
Wellingborough, Northamptonshire, United Kingdom Vizion Network Ltd. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Vizion Network Ltd. as a Brand Liaison Officer. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Representative
4 days ago
Wellingborough, Northamptonshire, United Kingdom Vizion Network Ltd. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Vizion Network Ltd. as a Brand Liaison Officer. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Representative
6 days ago
Wellingborough, Northamptonshire, United Kingdom Jewson Partnership Solutions Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales support team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our sales processes.Key ResponsibilitiesDevelop and maintain strong...
-
Customer Service Representative
7 days ago
Wellingborough, Northamptonshire, United Kingdom Jewson Partnership Solutions Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales support team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our sales processes.Key ResponsibilitiesDevelop and maintain strong...
-
Customer Service Representative
3 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for providing...
-
Customer Service Representative
3 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for providing...
-
Customer Service Representative
7 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for:Taking and...
-
Customer Service Representative
6 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for:Taking and...
-
Customer Service Representative
3 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for providing...
-
Customer Service Representative
3 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for providing...
-
Customer Service Representative
7 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for:Taking and...
-
Customer Service Representative
6 days ago
Wellingborough, Northamptonshire, United Kingdom Greatwell Homes Full timeWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer at Greatwell Homes. The main purpose of this role is to assist in the delivery of a high-performing, customer-focused housing management service within our remote contact centre.As a Customer Services Officer, you will be responsible for:Taking and...
-
Customer Service Representative
3 days ago
Wellingborough, Northamptonshire, United Kingdom Jewson Partnership Solutions Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop and maintain strong relationships with customers to understand their...
-
Customer Service Representative
3 days ago
Wellingborough, Northamptonshire, United Kingdom Jewson Partnership Solutions Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop and maintain strong relationships with customers to understand their...
-
Customer Service Representative
3 days ago
Wellingborough, Northamptonshire, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service,...