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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Develop and maintain strong relationships with customers to understand their needs and provide proactive advice and solutions.
- Process customer orders, manage delivery times, and maintain stock control using our in-house systems.
- Pick and prepare customer orders in our warehouse and load onto delivery vehicles.
- Act as a relief driver for the branch, performing deliveries to customers as needed.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Contribute to the improvement of our services and processes by suggesting new ideas and initiatives.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to our Employee Discount scheme and other company benefits.
- A full, manual driving license held for longer than 1 year.
- Previous industry experience preferred but not essential.
- Excellent communication and interpersonal skills.
- IT literacy and a strong work ethic.
