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Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
- Efficiently process customer transactions, including handling cash, credit card payments, and operating a cash register.
- Restock shelves, maintain a clean and organized store environment, and ensure that all products are properly displayed and priced.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
Requirements
- Previous experience in a retail or customer-facing role is desirable.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- A positive attitude, with a strong focus on customer satisfaction and team collaboration.
What We Offer
- A competitive hourly rate, with opportunities for overtime and bonuses.
- A comprehensive benefits package, including holiday pay, pension scheme, and employee discounts.
- Opportunities for career development and advancement within the company.
