Customer Services Co-ordinator

1 day ago

Wisbech, United Kingdom Knowles Logistics Full time
Job Title: Customer Services Co-ordinator
Location: Wisbech
Salary: Competitive 
Job Type: Full-time, permanent   
Who Are Knowles; 
We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider.
Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK.
Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that’s not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities.
This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact.
The Role
To ensure effective customer service levels are maintained through effective execution and communication of customer requirements to the transport teams, including internal and external transportation stakeholders. 
To provide strong planning and administration of the systems, providing the best customer service possible.
Must have Skills / Experience
Minimum of 1 years’ experience in a fast paced transport or logistics environment.
Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams.
Maintaining standards of H&S, hygiene and security in the work environment.
Strong PC based knowledge including Excel spreadsheet, Microsoft word, Power-point and transport IT. 
Excellent written, numeracy and accurate data entry skills and strong attention to detail.
Good communication skills, responds to enquiries via telephone & email providing support for both internal and external contacts.
Tenacious individual with the ability to think on your feet, confident when making decisions and can challenge to resolve issues.
Punctual and reliable in approach to work, flexible and adaptable to fit into different teams and environments.
Reliable in your approach to work and adaptable to fit into different teams and environments.
Highly organised, self-sufficient and able to work on own initiative, with ability to multi task, work in a fast paced environment to tight deadlines
Own transport, full UK driving licence and ability to make your own way to work.
Key Accountabilities 
Ensure effective and efficient customer service levels are maintained. 
Communicate clearly maintaining a positive and professional attitude towards customers at all times.
Carry out general administration tasks and aid in the accuracy of paperwork.
Acknowledging and resolving customer complaints, promptly through various channels.
Maintaining records of customer’s deliveries, discrepancies, comments and queries
Maintaining standards of Health & Safety, hygiene and security in the work environment.
Encouraging team work by displaying the correct behaviours towards all members of the team.
If this is you please click Apply and attach your CV and we will be in touch
Candidates with experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will all be considered

  • Customer Services Co-ordinator

    2 weeks ago

    Wisbech, United Kingdom Knowles Logistics. Full time

    Job Title: Customer Services Co-ordinator Location : Wisbech Salary: Competitive Job Type: Full-time, permanent Who Are Knowles; We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a...

  • Customer Services Co-ordinator

    4 weeks ago

    Wisbech, United Kingdom CV-Library Full time

    Job Title: Customer Services Co-ordinator Location: Wisbech Salary: Competitive  Job Type: Full-time, permanent    Who Are Knowles;  We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous...

  • Account Co-ordinator

    5 months ago

    Wisbech, United Kingdom Knowles (Transport) Limited Full time

    **Job Title**: Account Co-Ordinator **Job Ref**:CRD003 **Location**:Wisbech **Salary**: Competitive **Job type**:Monday to Friday. 08.00 - 17.00 **Permission to work in the UK (required)** **About us**: Knowles Transport are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution...

  • Customer Service Coordinator

    3 weeks ago

    Wisbech, United Kingdom Knowles Logistics. Full time

    Job Title: Customer Services Co-ordinatorLocation: UKSalary: CompetitiveJob Type: Full-time, permanentAbout Knowles LogisticsWe have a long history of providing premium logistical services across the UK. Our commitment to sustainability and efficiency has led us to become a trusted partner for some of the biggest businesses in the country.The RoleWe are...

  • Long Term Conditions Care Co-ordinator

    5 months ago

    Wisbech, United Kingdom Upwell Health Centre Full time

    **Long Term Conditions Care Co-Ordinator** **Job description** **Job Summary** This role is an administrative role. Working hours are 37.5 per week over 5 days Monday to Friday. Working times are 10.30am - 6.30pm. This role will play an important part within the surgery to proactively identify and work with patients with Long Term Conditions to...

  • Transport Planner

    5 months ago

    Wisbech, United Kingdom Coopers Transport Services Ltd Full time

    Coopers Transport are looking for a Transport Planner / Compliance assistant to work in our small team in our Transport Department to help plan and manage our transport at a national level while also ensuring Transport compliance with administration work and health and safety. Core hours will be 8:30am till 5:30pm but will also need to be flexible and...

  • Care Co-ordinator

    6 months ago

    Wisbech, United Kingdom North Brink Practice Full time

    Job responsibilities Run audits and searches where necessary to identify patients for review. Serve as the point of contact for practice staff, providers, care teams, family/caregivers and community resources where indicated, responding with empathy and respect. Help people manage their care needs by answering queries, making and managing appointments and...

  • Speech and Language Therapist

    5 months ago

    Wisbech, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    We are recruiting an enthusiastic and motivated Band 5 Speech and Language Therapist With a strong ethos of clinical support and supervision, our dynamic, award-winning team provides evidence-based advice, training and interventions to children and young people. The post holder will be responsible for the independent management of a clinical caseload of...

  • Customer Service

    6 months ago

    Wisbech, United Kingdom Egg Free Cake Box Full time

    Eggfree Cake Box is dedicated to producing the highest quality egg free, vegetarian fresh cream and icing cakes for all occasions. We are a fast paced cake franchise based in Rotherham. We are looking to recruit a cake decorator who can also provide a good customer service. Skills and Experience: - Strong Customer Service - to include excellent verbal...

  • Customer Service

    6 months ago

    Wisbech, United Kingdom Egg Free Cake Box Full time

    Eggfree Cake Box is dedicated to producing the highest quality egg free, vegetarian fresh cream and icing cakes for all occasions. We are a fast paced cake franchise based in Rotherham. We are looking to recruit a cake decorator who can also provide a good customer service. Skills and Experience: - Strong Customer Service - to include excellent verbal...

  • Volunteer Drivers Assistant

    4 weeks ago

    Wisbech, Cambridgeshire, United Kingdom Salvation Army Trading Co. Ltd. Full time

    Role OverviewThis role involves assisting our drivers in the organisation and collection of furniture or large item donations, while providing excellent customer service to all donors. You will also help promote Gift Aid signups and maintain accurate records of collections and deliveries.Key ResponsibilitiesSupport drivers in the collection and delivery of...

  • Customer Service Representative

    4 weeks ago

    Wisbech, Cambridgeshire, United Kingdom Asda Full time

    About the RoleAs a Customer Delivery Driver at Asda, you will be part of a dynamic team that delivers products to customers' front doors. This fast-paced role requires flexibility, with a variety of shift patterns and the need to work late and weekends. You will be an excellent ambassador for the Asda brand, providing a high level of customer service and...

  • Customer Service Representative

    2 weeks ago

    Wisbech, Cambridgeshire, United Kingdom Wilson Recruitment Ltd Full time

    About the Role:An exciting opportunity has opened to join our clients catering team in a remote location. We are looking for a Catering Service Assistant who is passionate about food and customer service. This is a Monday to Friday role, ideal for those seeking work-life balance while gaining experience in a dynamic environment.Key Responsibilities:Customer...

  • Customer Service Administrator

    5 months ago

    Wisbech, United Kingdom WS Transportation Full time

    **Key Accountabilities**: - Create jobs on the system for the planning team - Data Entry - Work with TPN Partners to ensure all customers are contacted if there are late delivery issues - Investigate and resolve customer complaints and resolve complaints quickly and patiently - Manage incoming credit and revenue requests - General administrative...

  • Volunteer Drivers Assistant

    2 weeks ago

    Wisbech, Cambridgeshire, United Kingdom Salvation Army Trading Co. Ltd. Full time

    Are you looking to make a positive impact in your community as a volunteer? We have an exciting opportunity for you to join our team at the Salvation Army Trading Co. Ltd. as a Volunteer Drivers Mate. In this role, you will play a vital part in helping our drivers collect and deliver furniture and large item donations, providing exceptional customer service...

  • Customer Service Advisor

    2 weeks ago

    Wisbech, United Kingdom HAYS Full time

    Customer Service Advisor, Wisbech, £25000 - lovely company with a great manager! HAYS EXCLUSIVE JOB TITLE: Customer Service AdvisorJOB LOCATION: WisbechJOB TYPE: PermanentJOB SALARY: £25000JOB HOURS: Rotating shifts, 7am-3pm 8am-4pm and 10am-6pm, Monday to Friday onlyJOB NOTES: This job is 100% in the office, no home workingYour new company Hays is very...

  • Customer Service Representative

    4 weeks ago

    Wisbech, Cambridgeshire, United Kingdom Asda Full time

    About the RoleAs a Customer Delivery Driver at Asda, you will be part of a dynamic team that operates 24 hours a day, 7 days a week. This brings a wide variety of shift patterns, making it an ideal role for those looking for flexible working arrangements. Late and weekend working is a requirement, and we may need to be flexible with your work pattern.Our...

  • Customer Service Advisor

    3 weeks ago

    Wisbech, United Kingdom HAYS Full time

    Customer Service Advisor, Wisbech, £25000 - lovely company with a great manager! HAYS EXCLUSIVE JOB TITLE: Customer Service AdvisorJOB LOCATION: WisbechJOB TYPE: PermanentJOB SALARY: £25000JOB HOURS: Rotating shifts, 7am-3pm 8am-4pm and 10am-6pm, Monday to Friday onlyJOB NOTES: This job is 100% in the office, no home workingYour new company Hays is very...

  • Volunteer Drivers Assistant

    4 weeks ago

    Wisbech, Cambridgeshire, United Kingdom Salvation Army Trading Co. Ltd. Full time

    Role OverviewWe are seeking a volunteer to assist our drivers in the collection and delivery of furniture donations. As a key member of our team, you will play a vital role in ensuring the smooth operation of our collection and delivery service.Key ResponsibilitiesSupport our drivers in the collection and delivery of furniture donationsProvide excellent...

  • Customer Service Advisor

    3 weeks ago

    Wisbech, United Kingdom CV-Library Full time

    JOB TITLE: Customer Service Advisor JOB LOCATION: Wisbech JOB TYPE: Permanent JOB SALARY: £25000 JOB HOURS: Rotating shifts, 7am-3pm 8am-4pm and 10am-6pm, Monday to Friday only JOB NOTES: This job is 100% in the office, no home working Your new company Hays is very excited to be working with this superb, family-owned and run business who puts...