Care Co-ordinator

6 months ago


Wisbech, United Kingdom North Brink Practice Full time

Job responsibilities Run audits and searches where necessary to identify patients for review. Serve as the point of contact for practice staff, providers, care teams, family/caregivers and community resources where indicated, responding with empathy and respect. Help people manage their care needs by answering queries, making and managing appointments and ensuring that people have good quality written or verbal information relating to their care. This may involve visiting patients at home or in care homes.

Arrange appointments or patients as directed by clinicians, following identification or urgent and non-urgent clinical needs. Refer patients to the appropriate team member and make referrals on behalf of the team. Monitor referrals to ensure tasks are completed and care delivered by keeping in regular contact. Signpost patients to appropriate community or local services.

Support the PCN to deliver quality metrics, such as QOF, KPIs and locally commissioned enhanced services. Collating and reviewing the Impact and Investment Fund data Where necessary, attend multi-disciplinary team meetings providing administration and documentation as required. Document and monitor aspects of patient coordination and service delivery, supporting data collection and audit using the practices clinical system. Work closely with and refer to PCN social prescribing link workers where a patient is identified as potentially benefitting from this service.


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