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Receptionist - Oxford

4 months ago

Oxford, United Kingdom Page Personnel Full time

This is a super exciting opportunity for a Receptionist or Customer Service professional to join a developing and expanding company to help progress their career.

As a Receptionist, you will act as the first point of contact to external visitors both in person and over the phone which will require you to deliver a high quality of customer service which is friendly, helpful, professional, resourceful.

Client Details

My client, who are based North of Oxford, are looking to recruit a Receptionist to join their vibrant office - parking on site is provided

They are an organisation within the manufacturing industry who always strive to deliver the highest level of customer service to their customers - they are one of the leading companies within their field

Description

Key responsibilities of the Receptionist include:

  • Overseeing visitor bookings through the companies system, ensuring visitors are logged in on arrival
  • Taking control of a busy switchboard, incoming calls for the business, forwarding to appropriate members of staff and taking messages where appropriate
  • Authorise meeting room bookings
  • Ensuring the client facing meeting rooms are cleared and cleaned between bookings
  • Receive and coordinate the post and email enquiries received to the general enquiries and reception inbox
  • Assist with inducting of new staff, ensuring correct documentation is in place
  • Providing administrative support to Office Management and Facilities when required
  • Making sure the main reception area is always kept clean and tidy
  • Providing high quality customer service to both staff and guests
  • Ensuring that the service and experience delivered meets the companies values
  • Be professional, acting as an ambassador of the company, creating a strong brand image
  • Good team player, reliable and good timekeeper

Profile

The successful candidate will have:

  • Previous customer service experience in a front of house/receptionist role
  • Previous administrative experience
  • Competent user of Microsoft Office suite
  • Flexible and organised
  • Excellent interpersonal skills
  • Someone who is friendly, helpful, professional, and resourceful

Job Offer

Benefits include:

  • Competitive salary
  • Annual company bonus
  • Generous annual leave package
  • Great career progression opportunities
  • Working for an expanding company
  • Amazing work incentives
  • Access to many other excellent benefits