Senior Receptionist Administrator

5 months ago


Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

An opportunity has arisen for an enthusiastic and innovative Practice Receptionist/Administration Assistant who has an interest in services for homeless people

This job won't give you fame or fortune, or glamour, but you will wake in the morning knowing that today you could change the course of someone's life.

The nature of this key role is often challenging and demanding that requires skills to handle all contacts confidently with compassion, patience and professionalism. Good communication skills are essential for this role when dealing with patients, carer’s, colleagues, and other professionals.

The post holder will be responsible for the administration of the day to day operations and ongoing support of the service. Working as part of a multidisciplinary team, with excellent verbal and written communication skills plus, good computer literacy.

Receptionist/administrative experience in a similar setting will be advantageous.

During working hours (between 08:00-18:30) the Senior Receptionist / Administrator will assist with general duties under the direction of the Reception & Administration Manager Ensuring that a professional, efficient service is provided to staff, patients and the public at all times.

This role requires using a combination of communications equipment and information systems to deliver a strong and professional single point of access.

Receptionists will not be involved in making clinical decisions; however, there are strong procedures to guide them through situations that might otherwise seem ‘grey’. Nonetheless, initiative and a certain level of autonomy will be required but support will be provided.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

**Our values are**: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression

Access to tailored individual and Trust wide learning and development

27 days annual leave, plus bank holidays, rising to 33 days with continuous service

NHS Discount across a wide range of shops, restaurants and retailers

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (please note waiting lists may apply)

Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Please review the attached job description and person specification for a full overview of the the role responsibilities.



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