Administrator / Customer Service (Aftercare)

2 weeks ago


StocktononTees, United Kingdom North Star Full time
Administrator / Customer Service (Aftercare)
Stockton-on-Tees with hybrid working
£26,931 to £28,547 per annum Plus Essential Car User Allowance (up to £4,669 per annum based on CO2 emissions)
What are we looking for?
We have an exciting opportunity to join North Star’s Development Team, helping to deliver new affordable homes. There is nothing more rewarding than this type of work.
In your role you will have your own varied portfolio. You will : provide exceptional customer service to residents of new homes, visit new homes before and after they are completed and you will also support the team by providing varied administrative services, to keep things running smoothly.
The job will require you to multitask, problem solve, manage your own time and be in and out of the office; so being flexible and agile is important. Two days are never the same and we will invest in you to help you develop new skills.
Specifically, the role will manage systems and databases alongside undertaking site visits and dealing with customers and contractors.
Equality, Diversity, and Inclusion-Different Together
At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.
We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who, has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.
We can provide all recruitment material in any format, this includes accepting written applications, as well as on line. We will also make any reasonable adjustments necessary to help candidates participate in our recruitment processes
What is North Star?
North Star operates across the North East and North Yorkshire. We own, and manage 4,000 units of high quality, affordable housing including specialist supported housing. We are committed to building homes and futures as well as investing in people at every level.
Closing Date for Applications is Thursday 29th August 2024.
Assessments/Interviews are scheduled to take place during the week commencing 2nd September 2024

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