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Customer Service Coordinator
2 months ago
We are seeking a highly skilled and motivated Customer Service Administrator to join our team at Impression Recruitment Limited. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and customers.
Key Responsibilities- Customer Service: Provide timely and effective customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Order Processing: Process customer orders and updates, ensuring accuracy and efficiency in all transactions.
- Communication: Communicate effectively with internal and external stakeholders, including customers, colleagues, and management.
- Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
- Administrative Support: Provide administrative support to the team, including data entry, filing, and other tasks as required.
- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with customers and colleagues.
- Administrative Experience: Proven administrative experience, with a strong understanding of customer service principles and practices.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to identify and resolve customer complaints and issues.
- IT Skills: Proficient in Microsoft Office, with the ability to learn new software and systems quickly.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
