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Clinic Receptionist
3 months ago
Clinic Receptionist - Westbury on Trym - Part Time
Permanent Position
Hours: 8.75 hrs a week
Rate of Pay - £10.50/hour
The Medical is a fast-growing, award-winning business offering convenient, high-quality healthcare to its customers.
We are currently looking for a friendly, professional, and organised Part time Receptionist to join our team to work at our Temple Quay Clinic, in Bristol City Centre.
This is an excellent opportunity for somebody with a passion for customer/ patient care, who thrives in a vibrant environment.
SKILLS & ATTRIBUTES:
Your role is to ensure that each interaction with The Medical is excellent: warm, friendly, and informative.
We will be looking for:
- Excellent customer service skills and telephone manner
- Strong organisational & communication skills and effective multitasker
- Confident IT skills
- A genuine passion for people's welfare with a kind and friendly disposition
- A proactive and quick learner
MAIN RESPONSIBILITIES
Patient Experience:
- Clinic Welcome greeting our patients when they arrive.
- Reception experience engage with our patients to ensure that their experience is excellent.
- Booking Appointments book patient appointments into the diary.
- Managing Practitioner diaries
- Registration and Consent ensure that new clients register fully and consent to the terms of business and to clinical assessments.
- Cancellations and DNAs (Did Not Attend) manage the cancellation and DNA processes from endtoend.
- Payment & invoicing take payments & processing company invoices for payment.
Basic hours: 8.75 hours per week
- Wednesday pm to 20:30pm
- Saturday am to 13.15pm
- Total 8.75 hours/week
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OTHER DETAILS_
Training will be provided prior to and beyond the start date.
Holidays - 28 days Pro Rata - this includes UK Bank Holidays
Job Type:
Part-time
Part-time hours: 8.75 per week
Salary:
From £10.50 per hour
COVID-19 considerations:
Patients/employees temperature taken on entering premises, covid screening questions asked of all patients, masks worn at all time.
Experience:
- Customer service: 1 year (required)
- Reception: 1 year (required)
Work Location:
In person
Reference ID:
WOT - Part Time Receptionist
Expected start date: 14/08/2023
