Receptionist/Patient Navigator
19 hours ago
We are seeking a highly skilled and organized Receptionist/Patient Navigator to join our friendly Patient Navigation team at Priory Surgery.
The ideal candidate will have excellent communication and keyboard skills, with the ability to work independently and as part of a team. They will be responsible for providing a comprehensive reception service, triaging and navigating patients to appropriate appointments or services, and ensuring the smooth running of GP sessions and other clinics.
Main Responsibilities- Provide a comprehensive reception service to GPs, health professionals, and the general public
- Triage and navigate patients to appropriate appointments or services
- Oversee the main reception area and ensure the smooth running of GP sessions and other clinics
- Use computerized systems to manage patient data and appointments
Priory Surgery is a long-established GP training practice located in South Bristol, providing primary medical services to around 11,400 patients. We are a friendly and progressive team working together to provide a high-quality service, achieving high QOF standards and participating in primary care incentive schemes and enhanced services.
Person Specification- Minimum 2 GCSE passes or equivalent, including Math and English
- Excellent keyboard and computer skills
- Demonstrable communication skills
- Familiar with the principles of data protection and confidentiality
- Ability to use own judgment, resourcefulness, and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
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