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Healthcare Assistant

3 months ago


Burton upon Trent, Staffordshire, United Kingdom Carlton Group Practice Full time
We are looking to recruit an enthusiastic, experienced and motivated Healthcare Assistant to join us at Carlton Group Practice.

With previous experience of working in primary care and a commitment to further training, education and development along with excellent inter-personal skills, verbal and written skills.

You will be working under supervision as part of the wider nursing team on supporting our patients at our busy GP Practice.

The HCA will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care which may include assisting with minor surgical procedures and vasectomy / carpal tunnel operations.

The post will include some administrative duties as well as phlebotomy duties.

We are a large, friendly Practice close to the centre of Burton caring for over 16,500 patients from our two sites, Carlton Street Surgery and King Street Surgery.

Our clinical team consists of 5 GP Partners, 5 Salaried GPs, Clinical Pharmacists, Paramedic, Practice Nurses, Health Care Assistants and Care Coordinators who are all supported by an experienced management, administrative and reception team.

JOB RESPONSIBILITIES The following are the core responsibilities of the Healthcare Assistant.


There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Undertake new patient health checks Support the practice nurse with health promotion programmes Carry out baseline observations such as pulse oximitry, blood pressure, temperature, pulse rate, recording findings accurately Facilitate routine and 24-hour BP monitoring, advising patients accordingly Undertake wound care, dressings and other clinical tasks as required Support the Practice Phlebotomist during periods of absence.

Support the practice nurse team with the management of chronic disease clinics to include phlebotomy Carry out BMI checks as directed Act as a chaperone as required When trained, administer flu vaccinations, B12 injections etc.

Carry out ECGs as requested Ensure specimens are recorded and ready for onward transportation Provide support during minor operations as required Ensure all clinical rooms are adequately stocked and prepared for each session Manage clinical consumable stock including ordering and rotation Ensure fridges are cleaned routinely in accordance with extant guidance Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy Deliver opportunistic health promotion where appropriate EDUCATIONAL Identify personal development and training needs Participate in clinical supervision To participate in continuing education and maintain a contemporary level of professional knowledge and skills PERSONNEL Maintain good relations Take reasonable care of his/her own safety and that of other persons who may be affected by his/her act or omission Co-operation with the Practice to ensure all members of the team adheres to statutory regulations/policies and codes of practice and departments safety rules Offer innovative ways of working and opportunities to facilitate learning Facilitates a learning environment within the team Maintains a caring environment through the support of colleagues CONFIDENTIALITY In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.


In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers.

They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.


HEALTH AND SAFETY The post-holder will assist in promoting and maintaining their own and others health and safety and infection control as defined in the Practice Health & Safety Policy, the Practice Health & Safety Manual and the Practice Infection Control Policy and Published procedures.

This will include (but will not be limited to): Using personal security systems within the workplace according to Practice guidelines Awareness of national standards of infection control and cleanliness and regulatory/contractual/professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arra