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Rail Security

3 months ago

Liverpool, Liverpool, United Kingdom Carlisle Support Services Full time
You will be required to undertake uniformed duties within a disciplined environment.

To perform your duties on a client led operational roster, with the necessity of flexible approach to business needs.

To comply with & enforce all Byelaw Enforcement & Penalty Fare initiatives in accordance with rail directives.

To respond, manage and contain all security incidents in accordance with company expectations and standards.


To proactively deliver an excellent standard of customer service by offering support or assistance to all passengers, underpinned by an empathetic approach, with particular regard to vulnerable passengers.

To safeguard all vulnerable passengers until the responsibility for them can be handed over to the appropriate authorities.

To proactively strive to achieve Key Performance Indicators (KPI's) by pioneering a performance culture.

To provide high visibility public & staff reassurance patrols on the rail network and services.

To process and record all information accurately & comprehensively ensuring you adhere to the General Data Protection Regulation (GDPR).

To adhere at all times to the Health & Safety policy.

Job Types:
Full-time, Permanent

Salary:
£12.52 per hour

Benefits:

  • Company pension
  • Free or subsidised travel
  • Onsite parking

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift

Licence/Certification:

  • SIA (required)

Work Location:
In person

Reference ID:
JH/0014