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Applications Support Manager

3 months ago

Chadderton, Oldham, United Kingdom The Guinness Partnership Full time
About Us

The Guinness Partnership provides services to more than 140,000 customers in our 65,000 homes nationwide.

With a turnover of £370m and a truly national presence, Guinness is one of the leading housing providers in the sector.


Within the new IT Service Management team, we have some ambitious goals, and we're looking for the best people in the industry to support the growth and development of the department.

At Guinness, we understand that our people are key to achieving our objectivesand this new opportunity for an Application Support Manager is an important hire for the new team.


About the role

What we're looking for
You'll be an experienced Applications Support Manager and will be able to demonstrate:

  • Proven experience managing and leading Application or System Development teams in an ITIL environment
  • Experience and knowledge of software development principles, database management, data warehouse, middleware, server, and cloud configuration (experience of Microsoft technologies).
  • Experience of working with inhouse and thirdparty development and operational teams.
  • Understanding of software development life cycle and change management.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong stakeholder management skills
  • Ability to produce accurate, concise reports.
  • Good business and financial awareness.
  • Demonstrates the Guinness Behaviours.
  • Demonstrates the Guinness Leadership and Management Standard.

Essential Qualifications:

  • Educated to A Level or equivalent