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Customer Administrator Assistant

3 months ago

Swindon, Swindon, United Kingdom Likeskin Full time

Full Job Description
We are recruiting for a part-time Customer Admin Assistant to join our team in Swindon.

Likeskin is an online store curating the best of Korean and Japanese beauty products including skincare, makeup and haircare.

We are looking for an enthusiastic, friendly individual who is able to provide exceptional customer service, have great organisational skills and can work well under pressure.


Main Duties and Responsibilities

  • Deal with order queries and liaise with shipping courier
  • Confidently handle customer complaints with friendly customer service
  • Work well independently and also within a team
  • Communicate with packing team to ensure all orders are shipped out within allocated timeframes
  • Manage order returns
  • Other adhoc tasks such as checking stock etc.

WHO WE'RE LOOKING FOR

MUST HAVE:

  • 1 to 2 years of customer service experience
  • Fluent English
  • Excellent grammar
  • Excellent organisational skills
  • Exceptional communication skills
  • Keen interest or desire to learn more about the Korean/ Japanese beauty industry
  • Able to work alone and use their own initiative

Job Type:
Part-time

Part-time hours: 20-25 per week

Salary:
£10.42 per hour

Benefits:

  • Casual dress
  • Employee discount
  • Free parking

Schedule:

  • Day shift
  • Monday to Friday

Application question(s):

  • Tell us why you would like to join our team.
  • Are you familiar with korean skincare products? If YES, what is your favourite brand and product and WHY.
  • Will you be able to start immediately?
  • Do you have a driver's license?
  • Are you available to work Monday-Friday 9am1pm?
  • Do you have any work experience dealing with customers?

Work Location:
In person

Reference ID:

LIKESKIN CUSTOMER ADMIN