Current jobs related to CRM Upgrade Training Leader - London, Greater London - Field Source


  • London, Greater London, United Kingdom UAL Full time

    About the RoleWe are seeking a highly skilled Salesforce Administrator to join our team at the University of the Arts London (UAL). As a CRM Technical Specialist, you will play a key role in the implementation and maintenance of our Salesforce system, ensuring seamless integration with our existing CRM systems.Key ResponsibilitiesAdminister and configure...


  • London, Greater London, United Kingdom Pharaoh Capital Full time

    Job DescriptionJob Title: CRM Solution Architect SalesforceCompany Type: Global Leader in Commercial Real Estate Services and Investment ManagementJob Type: ContractDuration: 6 months rolling contractLocation: RemoteRate: £650 per day (Outside IR35)Reports to: Global Programme DirectorAbout us: Pharaoh Capital is a global leader in commercial real estate...


  • London, Greater London, United Kingdom Pharaoh Capital Full time

    Job DescriptionJob Title: CRM Solution Architect SalesforceCompany Type: Global Leader in Commercial Real Estate Services and Investment ManagementJob Type: ContractDuration: 6 months rolling contractLocation: RemoteRate: £650 per day (Outside IR35)Reports to: Global Programme DirectorAbout us: Pharaoh Capital is a global leader in commercial real estate...


  • London, Greater London, United Kingdom UAL Full time

    About the RoleThe University of the Arts London (UAL) is seeking a highly skilled Salesforce Administrator to join our team. As a key member of our Digital and Technology Group, you will play a crucial role in the implementation of our agile, service-led approach to CRM across the university.Key ResponsibilitiesProvide technical expertise on the university's...


  • London, Greater London, United Kingdom UAL Full time

    About the RoleThe University of the Arts London (UAL) is seeking a highly skilled Salesforce Administrator to join our team. As a key member of our Digital and Technology Group, you will play a crucial role in the implementation of our agile, service-led approach to CRM across the university.Key ResponsibilitiesProvide technical expertise on the university's...


  • London, Greater London, United Kingdom UAL Full time

    About the RoleThe University of the Arts London (UAL) is seeking a highly skilled Salesforce Administrator to join our team as a CRM Technical Specialist. This is a 1-year fixed-term contract opportunity that will play a key role in the implementation of an agile, service-led approach to CRM across the university.Key ResponsibilitiesAct as a technical...


  • London, Greater London, United Kingdom UAL Full time

    About the RoleThe University of the Arts London (UAL) is seeking a highly skilled Salesforce Administrator to join our team as a CRM Technical Specialist. This is a 1-year fixed-term contract opportunity that will play a key role in the implementation of an agile, service-led approach to CRM across the university.Key ResponsibilitiesAct as a technical...


  • London, Greater London, United Kingdom UAL Full time

    About the RoleThe University of the Arts London (UAL) is seeking a highly skilled Salesforce Administrator to join our team. As a key member of our Digital and Technology Group, you will play a crucial role in the implementation of our agile, service-led approach to CRM across the university.Key ResponsibilitiesProvide technical specialist support on the...


  • London, Greater London, United Kingdom UAL Full time

    About the RoleThe University of the Arts London (UAL) is seeking a highly skilled Salesforce Administrator to join our team. As a key member of our Digital and Technology Group, you will play a crucial role in the implementation of our agile, service-led approach to CRM across the university.Key ResponsibilitiesProvide technical specialist support on the...


  • London, Greater London, United Kingdom Upgrade Recruitment Ltd Full time

    Exciting Digital Marketing OpportunityWe are seeking a highly skilled Digital Marketing Executive to join our team at Upgrade Recruitment Ltd. As a key member of our marketing team, you will be responsible for developing and executing innovative digital marketing campaigns to drive business growth and success.Key Responsibilities:Manage and execute digital...


  • London, Greater London, United Kingdom Upgrade Recruitment Ltd Full time

    Exciting Digital Marketing OpportunityWe are seeking a highly skilled Digital Marketing Executive to join our team at Upgrade Recruitment Ltd. As a key member of our marketing team, you will be responsible for developing and executing innovative digital marketing campaigns to drive business growth and success.Key Responsibilities:Manage and execute digital...


  • London, Greater London, United Kingdom Anthem Consulting Full time

    CRM Executive Role in London Law FirmAn innovative and analytical individual is sought by Anthem Consulting to join its team in London.The successful candidate will provide support to the marketing and business development team, and the partnership on digital marketing systems – InterAction and Vuture.Responsibility for driving the firm's CRM InterAction...


  • London, Greater London, United Kingdom Anthem Consulting Full time

    CRM Executive Role in London Law FirmAn innovative and analytical individual is sought by Anthem Consulting to join its team in London.The successful candidate will provide support to the marketing and business development team, and the partnership on digital marketing systems – InterAction and Vuture.Responsibility for driving the firm's CRM InterAction...


  • London, Greater London, United Kingdom XL Catlin Full time

    Job DescriptionJob Title: Release Train Engineer - CRMJob Summary:We are seeking an experienced Release Train Engineer to lead our CRM delivery team. As a key member of our Digital Factory team, you will be responsible for ensuring the successful delivery of business solutions across our Value Stream.Key Responsibilities:Lead Scrum of Scrums: Oversee the...


  • London, Greater London, United Kingdom XL Catlin Full time

    Job DescriptionJob Title: Release Train Engineer - CRMJob Summary:We are seeking an experienced Release Train Engineer to lead our CRM delivery team. As a key member of our Digital Factory team, you will be responsible for ensuring the successful delivery of business solutions across our Value Stream.Key Responsibilities:Lead Scrum of Scrums: Oversee the...


  • London, Greater London, United Kingdom Upgrade Recruitment Ltd Full time

    Exciting Digital Marketing OpportunityWe are seeking a highly skilled Digital Marketing Executive to join our team at Upgrade Recruitment Ltd. As a key member of our marketing team, you will be responsible for developing and executing innovative digital marketing campaigns to drive business growth and success.Key Responsibilities:Manage and execute digital...


  • London, Greater London, United Kingdom Upgrade Recruitment Ltd Full time

    Exciting Digital Marketing OpportunityWe are seeking a highly skilled Digital Marketing Executive to join our team at Upgrade Recruitment Ltd. As a key member of our marketing team, you will be responsible for developing and executing innovative digital marketing campaigns to drive business growth and success.Key Responsibilities:Manage and execute digital...


  • London, Greater London, United Kingdom Blue Legal Full time

    Senior CRM Executive OpportunityBlue Legal is seeking a highly skilled Senior CRM Executive to join their team in London. As a key member of the marketing department, you will be responsible for managing CRM systems, developing e-marketing campaigns, and assisting with digital marketing initiatives.Key Responsibilities:Collaborate with the CRM Manager to...


  • London, Greater London, United Kingdom Blue Legal Full time

    Senior CRM Executive OpportunityBlue Legal is seeking a highly skilled Senior CRM Executive to join their team in London. As a key member of the marketing department, you will be responsible for managing CRM systems, developing e-marketing campaigns, and assisting with digital marketing initiatives.Key Responsibilities:Collaborate with the CRM Manager to...


  • London, Greater London, United Kingdom Shared Services Partnership Full time

    About the RoleWe are seeking a highly skilled CRM Business Analyst to join our Shared Services Partnership team. As a key member of our Housing Management ICT team, you will play a crucial role in driving forward innovative CRM solutions that empower service delivery and improve the lives of our residents.Key Responsibilities:Facilitate workshops and gather...

CRM Upgrade Training Leader

4 months ago


London, Greater London, United Kingdom Field Source Full time £600 - £650

Job Title:
Training Manager

Location:
Flexible/

Remote Salary:

Competitive Job Type:
Contract (Until December)

Rate:
£600-£650 per day (Inside IR35) Are you a seasoned training professional looking for a challenging and rewarding opportunity? Our client, a leading global organisation, is seeking a Training Manager to lead the training efforts for a major CRM platform upgrade. This is a unique chance to leverage your expertise in training and change management, working closely with senior leaders and change agents to ensure the successful adoption of a cutting-edge platform.

Key Responsibilities:

  • Training Needs Analysis: Conduct a thorough assessment of training requirements for various user groups based on the new platform's impact.
  • Training Strategy and Plan: Develop and implement a comprehensive training strategy, including curriculum design, training schedules, and resource allocation.
  • Collaboration: Partner with business segment training leaders to review and refine the training strategy, plan, and content.
  • Content Production: Create diverse training materials, including recorded videos, quick reference guides, detailed step-by-step guides, and updated help articles.
  • Training Preparation: Manage logistical preparations for training delivery, such as creating training data, designing interactive exercises, and briefing supporting resources.
  • Training Delivery: Conduct remote training sessions for approximately 150 change agents using a train-the-trainer approach, ensuring effective delivery to around 7000 users.
  • Post-

Launch Support:
Provide first-line user support post-launch, addressing queries, raising defects, and conducting refresher training sessions

Qualifications and Skills:

  • Demonstrated experience in training needs analysis, curriculum design, and training delivery.
  • Strong project management skills with the ability to manage multiple priorities.
  • Excellent communication and collaboration abilities.
  • Experience in change management and working with CRM platforms is highly desirable.
  • Proficiency in creating engaging and effective training materials across various formats.

What Our Client Offers:

  • Direct experience with a state-of-the-art CRM platform and AI-driven customer and deal insights.
  • Opportunities to expand your professional network across sales, commercial, risk, finance, legal, and HSE functions.
  • Exposure to senior leadership and key influencers within the organization.
  • Professional growth through coaching and mentoring change agents and peers.
  • A pivotal role in a high-impact project with significant visibility and importance to the business.

Important Milestones:

  • Daily team meetings for planning and coordination.
  • Live demos and change network presentations from April to July.
  • Completion of the training plan by June.
  • Training content creation by July.
  • Change agent training in September.
  • Project launch in October.
  • Project closure in December. If you're ready to take on this exciting challenge and contribute to a major transformational project, apply now and help drive our client's success #J-18808-Ljbffr