Current jobs related to Transport, Aftersales and Service Call Coordinator - Witham, Essex - BDC Aluminium

  • Transport Operations Coordinator

    2 days ago

    Witham, Essex, United Kingdom Prime Appointments Full time

    Transport Planner Job DescriptionWe are seeking a skilled Transport Planner to join our team at Prime Appointments. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our fleet, ensuring compliance with regulations, and maintaining accurate records.Key Responsibilities:Ensure adherence to Drivers Hours and...

  • Transport Operations Coordinator

    2 days ago

    Witham, Essex, United Kingdom Prime Appointments Full time

    Transport Planner Job DescriptionWe are seeking a skilled Transport Planner to join our team at Prime Appointments. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our fleet, ensuring compliance with regulations, and maintaining accurate records.Key Responsibilities:Ensure adherence to Drivers Hours and...

  • Transport Operations Coordinator

    4 days ago

    Witham, Essex, United Kingdom Prime Appointments Full time

    Transport Planner Job DescriptionWe are seeking a skilled Transport Planner to join our client's team in the Witham area. This is a full-time position working Monday to Friday, 8am to 5pm, with a competitive salary of up to £28,000 per annum, negotiable based on experience.Key Responsibilities:Ensure compliance with Drivers' Hours and Working Time Directive...

  • Transport Operations Coordinator

    4 days ago

    Witham, Essex, United Kingdom Prime Appointments Full time

    Transport Planner Job DescriptionWe are seeking a skilled Transport Planner to join our client's team in the Witham area. This is a full-time position working Monday to Friday, 8am to 5pm, with a competitive salary of up to £28,000 per annum, negotiable based on experience.Key Responsibilities:Ensure compliance with Drivers' Hours and Working Time Directive...

  • Warehouse Logistics Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom First Call Contract Services Full time

    Job Summary:First Call Contract Services is seeking a highly skilled and detail-oriented Warehouse Operative to join our team. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, including receiving, storing, and shipping goods.Key Responsibilities:Loading and unloading trailers and container...

  • Warehouse Logistics Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom First Call Contract Services Full time

    Job Summary:First Call Contract Services is seeking a highly skilled and detail-oriented Warehouse Operative to join our team. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, including receiving, storing, and shipping goods.Key Responsibilities:Loading and unloading trailers and container...

  • European Road Freight Operations Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom WR Logistics Full time

    Job DescriptionJob Title: European Road Freight Operations CoordinatorJob Type: Full-timeLocation: Remote (UK)Job Category: Logistics, TransportationAbout WR Logistics: WR Logistics is a leading logistics and freight company that operates worldwide, offering a full range of services in the UK, across Europe, and internationally.Job Summary: We are seeking a...

  • European Road Freight Operations Coordinator

    2 weeks ago

    Witham, Essex, United Kingdom WR Logistics Full time

    Job DescriptionJob Title: European Road Freight Operations CoordinatorJob Type: Full-timeLocation: Remote (UK)Job Category: Logistics, TransportationAbout WR Logistics: WR Logistics is a leading logistics and freight company that operates worldwide, offering a full range of services in the UK, across Europe, and internationally.Job Summary: We are seeking a...

  • Export Logistics Coordinator

    1 month ago

    Witham, Essex, United Kingdom WR Logistics Full time £28,000 - £32,000

    Position: Ocean Export Coordinator Working Hours: Monday to Friday - 09:00 to 17:30 (1 hour lunch break)Role Overview:We are seeking a dedicated professional to join one of the UK's premier logistics and freight forwarding firms. This organization is recognized for its excellence in providing international logistics and freight solutions. The successful...

  • CNC Machinist

    1 day ago

    Witham, Essex, United Kingdom First Call Contract Services Full time

    Job Description Role OverviewFirst Call Contract Services, a reputable company with over 25 years of experience, is seeking a skilled CNC Programmer to enhance their team's capabilities.Key ResponsibilitiesDevelop and implement efficient CNC programs to optimize manufacturing processes.Collaborate with the team to ensure high-quality products and...

  • CNC Machinist

    24 hours ago

    Witham, Essex, United Kingdom First Call Contract Services Full time

    Job Description Role OverviewFirst Call Contract Services, a reputable company with over 25 years of experience, is seeking a skilled CNC Programmer to enhance their team's capabilities.Key ResponsibilitiesDevelop and implement efficient CNC programs to optimize manufacturing processes.Collaborate with the team to ensure high-quality products and...

  • Front Desk Coordinator

    4 days ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Front Desk Coordinator

    4 days ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Front Desk Coordinator

    1 week ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Front Desk Coordinator

    1 week ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Computer Numerical Control Specialist

    2 weeks ago

    Witham, Essex, United Kingdom First Call Contract Services Full time

    **About First Call Contract Services**We are a reputable and efficient company with a strong reputation for delivering high-quality services. Our team is dedicated to providing exceptional results and exceeding customer expectations.**Job Summary**We are seeking a skilled CNC Programmer to join our team at First Call Contract Services. As a CNC Programmer,...

  • Front Desk Coordinator

    3 weeks ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryPrimary Care Careers is seeking a highly skilled and organized Front Desk Coordinator to join our team. As a key member of our front-line staff, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite and...

  • LGV II Transport Specialist

    1 month ago

    Witham, Essex, United Kingdom Lka People Ltd Full time £33,020

    Become a vital part of our logistics teamRenowned provider of transportation and freight solutionsGlobal operational reachDiverse array of customized servicesEmphasis on UK, European, and worldwide shipping routesLka People Ltd is committed to addressing the dynamic requirements of international trade and industrial sectors. We provide comprehensive...

  • Front Desk Coordinator

    6 days ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

  • Front Desk Coordinator

    6 days ago

    Witham, Essex, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesProvide exceptional customer service to patients, responding to their queries and concerns in a polite...

Transport, Aftersales and Service Call Coordinator

3 months ago

Witham, Essex, United Kingdom BDC Aluminium Full time

Job Title:
Transport and Service Call Coordinator

Location:
Witham, Essex

Job Type:
Full-Time

Summary:


We are looking for a dedicated Transport, Aftersales and Service Call Coordinator to manage daily operations of our transport and service departments.

This role involves overseeing transport logistics, handling incoming service calls, and ensuring the delivery of excellent customer service and satisfaction.


Key Responsibilities:

  • Oversee daily operations of the transport department, ensuring safety and compliance with company standards and procedures (SOP, RA, COSHH, 5S).
  • Maintain a "right first time, every time" culture by fostering close working relationships within the delivery team.
  • Manage the company delivery database, update CRM with new and existing customer details.
  • Act as a point of contact for drivers, providing support and resolving queries.
  • Record delivery information, monitor driver schedules, and handle vehicle maintenance coordination.
  • Support internal and external stakeholders, ensuring timely resolution of issues.
  • Monitor and manage driver sickness and holidays.
  • Collaborate with the sales office to optimise delivery routes and handle nonstandard delivery requests efficiently.
  • Ensure exceptional customer service by maintaining high standards of service quality and resolving escalated issues promptly.
  • Coordinate and schedule service calls based on urgency and engineer availability.
  • Process replacement parts for service requests and schedule appointments with customers.
  • Communicate job details to service engineers, ensuring clarity and accuracy.
  • Identify issues using product manuals and determine warranty coverage for service calls.

Desirable Skills, Experience and Behaviours:

  • Experience in a supervisory or managerial role within a customer serviceoriented industry.
  • Experience within the Fenestration Industry is desirable
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to work well in a team and collaborate with crossfunctional teams.
  • Excellent analytical and problemsolving abilities.
  • Ability to prioritise and manage multiple tasks simultaneously.

Pay:
From £35,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person