![The Renaissance at Kelham Hall](https://media.trabajo.org/img/noimg.jpg)
Receptionist
2 weeks ago
Person Specification
We are seeking an enthusiastic and personable team player who will enjoy being the first point of contact at The Renaissance at Kelham Hall, based in the business centre.
We are looking for someone who is comfortable and confident in greeting people face to face, and also someone with an excellent telephone manner.
Previous experience in a front-of-house position is ideal.Job Overview
You will be working as a receptionist within a stunning 19th century mansion within the heart of Nottinghamshire, with the main duty of greeting guests and general administrations tasks.
You will be the first impression when a guest arrives at the venue and the last memory they have when they leave us.
You will be answering the telephone as well as taking and handling bookings and enquiries. This position is Monday - Friday 9:30-3pm.Some of your daily duties will include:
- Providing excellent customer service to our guests, answering questions, providing directions and information about the hotel's outlets and services.
- General administrative tasks
- Minute taking at team meetings
- Reconcile invoices and identify discrepancies.
- Create and update expense reports.
- Process reimbursement forms
- Resolving complaints quickly and efficiently.
- Liaising with other departments and team members to ensure a smooth operation and experience for our guests.
- You will be an expert of the venue, its facilities and also the Nottinghamshire area
- Some PA duties for the Managing Director
Job Type:
Part-time
Part-time hours: 27.5 per week
Salary:
£10.00 per hour
Benefits:
- Free parking
- Onsite parking
- Wellness programme
Schedule:
- Monday to Friday
Work Location:
One location
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