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Spa Receptionist

4 months ago

NewarkonTrent, United Kingdom Center Parcs Full time

Aqua Sana is an award-winning spa offering a combination of experiences, products and treatments. Each spa - one at each Center Parcs location - is uniquely designed, with a minimum of 15 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest treatment houses including Elemis and VOYA.

Aqua Sana is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana during a Spa Day, Luxury Spa Break or for a treatment.

**SPA RECEPTIONIST | £11.60 per hour**

As a Spa Receptionist, you will provide a professional, prompt and friendly service to all guests as they arrive to the Aqua Sana Reception, in line with Company and Industry standards. You will ensure the smooth running of the reception area on a day to day basis, taking care of all guest bookings and queries ensuring treatment and retail sales are maximised and we deliver the highest standard of guest care and profitability.

Working as part of a team, the role requires a professional but outgoing approach, accompanied with enthusiasm at all times and a passion to deliver customer satisfaction.

**HOURS OF WORK**

You will be contracted to work either 60 or 75 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 8.30am and 9.30pm.

As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.

**ABOUT YOU**

**Essential requirements**:

- Excellent guest care
- Ability to build a rapport with people
- Friendly outgoing personality
- Good standard of education

**Desirable requirements**:

- Previous experience of working as a Receptionist within a customer service environment
- Beauty / Spa knowledge

**ABOUT THE BENEFITS**

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

**Closing date**:11th June 2024 at 12 Noon

**Interviews to be held**:13th, 19th and 21st June 2024

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**At Center Parcs, everyone’s welcome.**
- We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience._

**#INDSPON