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Departmental Secretary
2 weeks ago
Job summary
Are you looking for an exciting new challenge in a place to take your career to the next level? Would you like to join a friendly, progressive, innovative team and play a part in the transformation of pathology services across South Yorkshire and Bassetlaw? Do you want to work in a fully UKAS-accredited, modern laboratory environment where you can make a difference?
Main duties of the job
Oversight and responsibility for the maintenance and updating of procedural documentation, directly pertinent to the clerical staff base. Deal with telephone and other media enquiries from all staff groups and service users in a tactful, polite and courteous manner, bringing urgent matters to the attention of team members, managers and Consultants. Provide a flexible administrative support service across the department as required. Communicate effectively with the use of tact and diplomacy and seek to overcome barriers to effective communication. This may require the use of multiple communication methods, such as email and telephone. Undertake computer duties that include relevant electronic Trust and Microsoft systems. Maintain good IT skills and carry out keyboard work for long periods where there may be regular queries and interruptions from service users and team members.About us
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
STHFT operates with a budget of £ bn, has a workforce of over 18,500 employees, covers five hospital sites, provides care from over forty community settings, and has an excellent reputation for research.
As an organisation we value and respect our staff and the community we serve. We provide excellent staff benefits; this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.
The South Yorkshire and Bassetlaw Pathology Partnership are invested in training, developing, and supporting staff in all aspects including academic courses from certificates of achievement, registration, specialist and higher specialist IBMS portfolios, apprenticeships and leadership and management qualifications.
We pride ourselves in enabling opportunity across all our sites to develop staff and provide a strong and sustained service for the future.
Job descriptionJob responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person SpecificationEducation and Qualification
Essential
GCSE (or equivalent) in English and Maths at grade C/4 or above or equivalent NVQ level 3 in Business administration or equivalent qualification or experienceDesirable
ECDL or evidence of short courses in all core Microsoft Office Applications (Outlook, Word, PowerPoint, Excel)Experience
Essential
Recent and relevant experience of secretarial/clerical/administration duties Experience of meeting objectives and deadlines in a fast-paced environment Experience of producing documents to a high standard of presentation with good accuracy Experience of working in a confidential environmentDesirable
Experience working as a Medical Secretary/admin role in healthcare setting. Audio Typing ExperienceSkills and Knowledge
Essential
Working knowledge of Microsoft Office package (word, excel, access etc) Effective communication skills, written and oral Strong time management, adaptability to change and efficient handling of workload priorities Committment to roleValues and Behaviour (PROUD)
Essential
Understanding of how laboratory services are part of the patient pathway and impact on patient care Ability to work as part of a Team Understand the need to accept responsibility for own actions and ensure accuracy and attention to detail-
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