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Receptionist

3 months ago


SouthendonSea, Southend-on-Sea, United Kingdom AM Sales Ltd Full time

AM Sales Ltd is a local mechanic and bodyshop that offers friendly services to a wide range of clients. We work with classic, modern and commercial vehicles offering MOT's to full engine and vehicle rebuilds.

Duties
As one of two Receptionist, you will be the first point of contact for the company.

Your main responsibilities will include:

  • Greeting and welcoming customers
  • Answering phone calls
  • Scheduling appointments and managing workshop workloads
  • Managing incoming and outgoing mail and deliveries
  • Ordering parts
  • Suppling quotes and vehicle feedback
  • Handling inquiries and resolving complaints in a timely manner
  • Pricing up projects and taking payments

Role Requirements
To excel in this role, you should possess the following skills:

  • Experience as a receptionist or in a similar role
  • Good phone etiquette and communication skills
  • Strong organisational skills with the ability to multitask
  • Good understanding of time keeping and scheduling
  • Ability to adapt to a variety of clientele
  • Familiarity with Xero/QuickBooks or similar accounting software
  • Vehicle knowledge is desirable but not required.

Hours
Monday - Friday

8.30am - 6pm

With the opportunity for overtime on a Saturday during peak season.

Rates
£ £15.00 per hour depending on experience. Career progression and wage reviews available after probationary period.

Overview

Salary:
£12.50-£15.00 per hour

Expected hours: 42.5 per week

Benefits:

  • Company pension
  • Employee discount
  • Free parking

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Southend-OnSea (required)

Ability to Relocate:

  • Southend-OnSea: Relocate before starting work (preferred)

Work Location:
In person