Conference and Banqueting Sales Executive

2 weeks ago

Leicester, Leicester, United Kingdom Henderson Brown Recruitment Ltd Full time

Job Role:
Conference and Banqueting Sales Executive

Job Profile:
Create and drive sales revenues to achieve above target results
across the conference events

Weekly hours:
A total of 35 hours per week, with flexibility over specific days for events
This role is office-based with usual working hours 9.00am - 5.00pm
with occasional out of hours working.

Location:
Leicester

Main Duties:

  • Responsible for developing new and existing business both proactively and reactively
predominately in Conference and Event Sales but also in developing new and exciting
catering-based ventures.

  • To achieve the agreed department Key Performance Indicators (KPIs) and targets by
proactively selling the facilities, and product offerings and always aiming to deliver customer
needs and exceed customer expectations.

  • To consistently ensure the highest standards of accurate and timely customer, staff and
management information. To communicate effectively with all team members involved in the
delivery of any event/function.

  • To ensure all sales administration and co-ordination is accomplished effectively and
accurately.

  • To be responsible for the operation of a nominated area of the ground on all event days.
  • To acknowledge all sales enquiries within 48 hours. All enquiries must receive a full response within 5 working days.
  • To compile and manage a Catering client database, capturing all information accurately in
line with data protection laws.

  • To compile wedding, wake, prom, conference and any other packages together in a brochure
format to be able to send out to clients in a timely and professional manner.
Person Specification

What are we looking for:

  • Proven experience in conference and events sales
  • A desire to selfdevelop and develop those around them
  • A love of providing great service and meeting and talking to new people
  • Is highly organised and accurate in everything they do
  • Ability to juggle a number of pieces of work at any time and deliver to deadlines.
  • Computer literacy
  • Able to build effective relationships, internally and externally
  • Able to manage marketing and social media tools
  • Holds a record of academic learning relevant to the needs of the position
  • Ability to work occasional flexible hours (outside of 9.00am to 5.00pm and during weekends
on occasions)

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