Claims Investigator

2 weeks ago


Bedford, Bedford, United Kingdom Blakemore Logistics Full time
If you have the desire to manage, with drive and determination, then this could be the role for you.

Key Tasks/Responsibilities:

  • Authorisation of claims.
  • Administration and authorisation of product returns.
  • Investigation of missing cages and missing stock.
  • Communication with internal departments (warehouse & transport).
  • Communication with customers and update of stock redelivery
  • Monitoring of CCTV to verify customer claims.
  • Identifying reasons for errors and liaising with supervisors for corrective action to be taken regarding errors.
  • Collating and distribution of information regarding errors.
  • Distribution of data on the information and communication boards.
  • Liaising with logistics departments including any short dated lines.
  • Requesting stock checks to verify claims.
  • Missing cage investigation at time of loading.
  • Supporting Stock Control functions

What's in it for you?

Excellent benefits package including:

  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
  • Develop your skills and capability in a highly supportive and multidiverse culture
  • Outstanding Training & Development
  • Gain handson experience in a high volume, fast paced convenience store
  • Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
  • Paid Breaks
  • Free Tea & Coffee
  • Early access to your pay through 'EarlyPay'
  • 24/7 access to your payslips and Rotas via HR/Payroll portal
  • Wellbeing support access to emotional support, counselling, legal and financial advice
  • Company Pension Scheme
  • NEST pension scheme
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme


Extra Holidays
  • Purchase Scheme


Cycle to work
  • Bicycle purchase scheme
  • Long Service Awards
Please download the job description for more information.
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