Senior Claims Handler

2 weeks ago


Bedford, United Kingdom 1st Choice Recruitment Full time

Senior Claims Handler

Bedford

HYBRID working

Permanent

Our Bedford based client is looking for experienced Claims handlers to join their team on a permanent basis

Hours: Full Time

**Salary**: £26-£27k

Job Responsibilities:

- First point of contact to all customers via the telephone.
- Processing claims
- Investigating customer problems and being able to solve them quickly and efficiently.
- Scheduling engineers.
- Accurately entering data.
- Building and maintaining great relationships with both customers and colleagues.
- Working to KPI's and team targets.

Skills / Abilities:

- Positive and friendly with the ability to build rapport with customers easily.
- Experience with customer service is essential.
- Must be self-motivated and a problem solver.
- Strong communication skills.
- Computer competent.
- Microsoft Teams experience.

**Benefits**:

- Opportunity to earn a monthly bonus of up to 10% of your salary based on personal and team targets.
- Career progression.
- Professional development.
- You will be required to have a basic DBS criminal record check taken out.

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.


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