Hospitality Host

1 week ago


Derby, Derby, United Kingdom MANCHESTER AIRPORTS GROUP PLC Full time

Hospitality Host (Proof 65 Lounge)

Based at East Midlands Airport

Permanent, Full-time (40 Hours per week)

Salary £11.42 per hour which includes shift allowance

About us:

MAG is the UK's largest Airport operator.

We own and operate Manchester, London Stansted and East Midlands Airports along with MAG USA, a major Airport services business based out of Chicago.

As the UK's largest Airport operator, we offer a wealth of benefits.

So, if you join us in our Hospitality Team, expect things like free meals and drinks whilst on duty, double pay on bank holidays, paid for any additional hours worked, free Airport parking, tax-free shopping in our departure lounge and discounts on tram and train travel to work to name a few.


You will also be enrolled in our all-colleague annual bonus scheme and have access to a 24 hour employee assistance programme as the health and wellbeing of our colleagues is our top priority.

Our Hospitality Team is growing as we expand and open up more venues so join us now at a truly exciting time and watch your career take off

About the role:
We currently have an exciting opportunity to join our Hospitality Team here at East Midlands Airport.

We operate the unique brand "Escape Lounge" where passengers can relax and enjoy our hospitality service before they board their flights.


We pride ourselves on giving our guests a first-class experience and we are now seeking customer focused individuals to join our team.


Principal accountabilities include:

  • Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service
  • Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required Daily, Weekly and Monthly standards check. Deal with and report on any discrepancies, together with recommendations for solution.
  • Ensure accurate records are maintained of all Lounge customers including consolidators, direct bookings and airline customers. Maintain a database of all bookings. Update and suggest improvements to the computer records to encompass new and extended business
  • Take monies (credit/debit cards) for direct bookings either by telephone or on the day of travel and reconcile all monies taken.
  • Prepare and serve alcoholic and nonalcoholic beverages in according to the product directions and in accordance with the alcohol licence.
  • Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service and guest areas.
  • Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge.
  • To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location.
  • Provide assisted service to guests during their stay with business services including fax, computer access and printing. Perform 'back of house' duties when catering staff members are not present or are busy. Back of house include but are not limited to, restocking of food & beverages in the lounges, clearing tables, loading/unloading the dishwasher, rotating stock, and keeping the kitchen and lounges clean and tidy
  • To work flexibly to the rota, typically shifts are confirmed at least two weeks in advance.

About you:

  • A solid background in hospitality and service sectors, with a proven track record of highend delivery
  • A team player with an absolute firstclass approach to customer service
  • Experienced in and with demonstrable examples of flexibility across long trading days
  • Numerical and analytical skills to process and interrogate data in order to provide performance information to deliver on budgets
  • Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally
  • Experience of working in a similar hospitality/lounge setting would be beneficial
  • Willing to work on a flexible basis as the hours of operation for the Lounge are 03.30am 9.30pm.
  • Please note you must be a minimum of 18 years old to comply with our alcohol service policy.
  • You will be required to work a range of shifts. Early shifts can start as early as 3.30am and late shifts can finish as late as 21:00pm. Our Lounges are open 7 days a week.

Benefits:

As a MAG employee you will have access to some great benefits including:
Free on-site parking whilst on duty
Access to our employee rewards portal with discounts and savings
24hour Employee Assistance Programme
MAG Pension scheme which doubles your contribution
Discounts on public transport to work
Discounts on MAG products such as Airport Hospitality Lounges and holiday parking at our Airports
Fantastic career development opportunities - We are the UK's largest Airport Operator
Tax free Airside shopping in our departure lounge
Meals on duty
Uniform provided

How do I app
  • Host

    1 week ago


    Derby, Derby, United Kingdom Bupa Full time

    HostRequisition Title: : Host Job Number: RIC04MZRichmond Aston on TrentWillow Park Way Aston on TrentDerbyshire DE72 2DFLocation Status : On siteSalary Amount : £11. 60 Description: Job Title: HostLocation:Aston-on-Trent, Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA**Salary range: £11. 60phShifts: Part Time 22hrs - between 8am & 4pm on rota -...


  • Derby, Derby, United Kingdom Portico Full time

    Company DescriptionPortico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop...

  • Ward Hosts- Derby

    1 week ago


    Derby, Derby, United Kingdom Total Facilities Recruitment Full time

    A Vacancy has arisen for WARD HOSTS/HOSTESSESin DE22 area. To ensure that patients are provided with appropriate meals, snacks and beverages at the agreed intervals throughout the day.Taking food orders using the tablet electronic ordering system (Saffron) at the agreed time for lunch and supper each day.Maintain bedside menus are in good condition and...


  • Derby, Derby, United Kingdom Delaware North Full time

    Overview Delaware North UK is hiring a full-time Head of Hospitality at Derby Pride Park Stadium in Derby, Derbyshire. As Head of Hospitality, you will ensure that the catering within hospitality areas of the location is managed in the most effective way to provide cost effective and quality service to the clients and guests. What's in it for me? Lofty...


  • Derby, Derby, United Kingdom TRG Concessions Full time

    Welcome to Frankie & Benny's. We've been a much loved restaurant for over 20 years, proudly serving the best of Italian American cuisine since 1995. There really is something for everyone at Frankie's and that goes for our team members too. Our fabulously fun and friendly colleagues deliver a service that is second to none and laughter and positive vibes...


  • Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    At University Hospitals of Derby and Burton NHS Foundation Trust patients are at the centre of all we do.Derbyshire Pathology Serves both the Royal Derby Hospital Pathology and Chesterfield Royal Hospital Pathology Services and is hosted by University Hospitals of Derby and Burton NHS Foundation.The single clinically lead Management Team for Derbyshire...


  • Derby, Derby, United Kingdom Delaware North Full time

    Delaware North UK is hiring a full-time Head of Hospitality at Derby Pride Park Stadium in Derby, Derbyshire. As Head of Hospitality, you will ensure that the catering within hospitality areas of the location is managed in the most effective way to provide cost effective and quality service to the clients and guests. At Delaware North UK, we like a...


  • Derby, Derby, United Kingdom Integral UK Full time

    Corporate Receptionist Hospitality / Customer Service Experience is essential Main dutiesWork as part of a small team of executive hosts to support the day to day running of the house, including extensive formal & kitchen gardens and the conference facilitiesEnsure high standard of cleaning, catering and maintenance requirements are met and issues escalated...

  • Hotel Manager

    1 week ago


    Derby, Derby, United Kingdom Leonardo Hotel Derby Full time

    Be Yourself – Be an Inspiration to Your Team – Be Leonardo As a Hotel Manager, you'll keep your hotel running like clockwork and lead your team from the front to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role You'll oversee operations, ensure every stay is extra special and...


  • Derby, Derby, United Kingdom Nuffield Health Full time

    Nuffield Health - Exciting Opportunity as a Bookings Administrator (Bank)Derby Hospital | Administration | Bank Contract - Ad hocSalary: £12.01 per hourDo you have what it takes to be an administrative superstar who is passionate about delivering top-notch customer service? If so, you might just be the perfect fit for this role. Join the renowned Healthcare...


  • Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    Job Summary This job offers the chance to take part in medical educational teaching in an Ophthalmology environment. It allows exposure and ongoing clinical experience in Ophthalmology acute and specialist settings, including one theatre session per week. It is a fantastic opportunity to enhance your CV, enrich your teaching background, and pursue a higher...


  • Derby, Derby, United Kingdom IVC Evidensia Full time £3,000

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We are seeking an experienced, enthusiastic, and forward-thinking Anaesthetist to join our team at Pride as the Head of Service. Our anaesthetists play a vital role in the day-to-day clinical tasks, including administering anaesthesia and sedation, providing...


  • Derby, Derby, United Kingdom YMCA Derbyshire Full time

    We welcome you to YMCA Derbyshire.We have been at the heart of the community in Derbyshire since 1847. While the scope of our work has changed considerably over the years, our vision hasn't. Our holistic development in body, mind and spirit and our mission to break down barriers to achievement and help local people to fulfil their potential has remained our...


  • Derby, Derby, United Kingdom Delta Hotels by Marriott Breadsall Priory Full time

    Restaurant and Bar ManagernExpected salary £31,200 per annumJob SummaryRestaurant and Bar Managers at our Marriott Hotels enjoy a varied and very active role in providing our guests with memorable and unique experiences. As part of our family of associates you will be welcoming and hosting our guests across our Cast Iron and Grill Restaurant and Brew...


  • Derby, United Kingdom My Property Host Full time

    **Day Cleaner / Check in host - Derby (Part-Time) Job description** **We are one of the UK’s fastest growing hospitality brands, offering 4* short term rentals in central locations across the UK. We are looking for a cleaner / Check in host to oversee our properties from a prestigious location in Derby, someone who is responsible, reliable, organised and...

  • Executive Host

    2 weeks ago


    Derby, United Kingdom Integral UK Full time

    **Executive Host** Hospitality / Customer Service Experience is essential **Main duties** - Work as part of a small team of executive hosts to support the day to day running of the house, including extensive formal & kitchen gardens and the conference facilities - Ensure high standard of cleaning, catering and maintenance requirements are met and issues...

  • Host

    4 weeks ago


    Derby, United Kingdom Bupa Full time

    Host **Requisition Title**: : Host ** Job Number**: RIC04KQ Richmond Aston on Trent Willow Park Way Aston on Trent Derbyshire DE72 2DF Location Status : On site Salary Amount : £11. 60 ** Description**:** Job Title: Host** **Location**:Aston-on-Trent, Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA** **Salary range: £11. 60ph** **Shifts:...

  • Host

    2 weeks ago


    Derby, United Kingdom Bupa Full time

    Host **Requisition Title**: : Host ** Job Number**: RIC04MZ Richmond Aston on Trent Willow Park Way Aston on Trent Derbyshire DE72 2DF Location Status : On site Salary Amount : £11. 60 ** Description**:** Job Title: Host** **Location**:Aston-on-Trent, Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA** **Salary range: £11. 60ph** **Shifts:...

  • Host

    2 days ago


    Derby, United Kingdom Bupa Full time

    Host **Requisition Title**: : Host ** Job Number**: RIC04KQ Richmond Aston on Trent Willow Park Way Aston on Trent Derbyshire DE72 2DF Location Status : On site Salary Amount : £11. 60 ** Description**:** Job Title: Host** **Location**:Aston-on-Trent, Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA** **Salary range: £11. 60ph** **Shifts:...


  • Derby, United Kingdom Mitie Full time

    **REF 36535** **Front of House Executive Host - Victory Road, Derby and Duffield** **Weekly hours: 37.5h** **Salary: £25,000.00** **Hospitality Experience is preferred** **Main duties** - Work as part of a team to support the day-to-day running of the houses and conference facilities - To host high profile customers with discretion and 5 star...

  • Host

    1 week ago


    Derby, United Kingdom MANCHESTER AIRPORTS GROUP PLC Full time

    **Hospitality Host (Escape Lounge)** **Based at East Midlands Airport** **Permanent (20 Hours per week)** **Salary £12.24 per hour which includes shift allowance** **About us**: MAG is the UK’s largest Airport operator. We own and operate Manchester, London Stansted and East Midlands Airports along with MAG USA, a major Airport services business based...


  • Derby, United Kingdom Mitie Full time

    **REF 32928** **Front of House Executive Host** **37.5 hours Monday to Friday - Shift times between 07:00 - 22:00** **Salary - £25,000.00** **Location - Victory Road, Derby and Duffield, Derby** **Hospitality Experience is preferred** **Main duties** - Work as part of a team to support the day-to-day running of the houses and conference facilities -...

  • Host

    5 days ago


    Derby, United Kingdom MANCHESTER AIRPORTS GROUP PLC Full time

    Hospitality Host Based at East Midlands Airport Temporary - seven months (opportunity for some roles to become permanent) Varied contracts: 30 hours, 20 hours, 16 hours and 10 hours £12.33 per hour (including 17.5% shift allowance) Why CAVU? For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of...


  • Derby, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a confident and pleasing Food and Beverage Host/Hostess at **The Stuart Hotel, Derby. **We are looking for someone who is passionate about customer service and has a positive and people - pleasing mindset. AG Hotels Group is a fast-growing hotel investment company backed by major institutional investors. The company has...

  • F&b Host/hostess

    4 weeks ago


    Derby, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a confident and pleasing F&B Host/Hostess at **The Stuart Hotel, Derby. **We are looking for someone who is passionate about customer service and has a positive and people - pleasing mindset. AG Hotels Group is a fast-growing hotel investment company backed by major institutional investors. The company has acquired 13+ hotels...

  • F&b Host/hostess

    2 days ago


    Derby, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a confident and pleasing F&B Host/Hostess at **The Stuart Hotel, Derby. **We are looking for someone who is passionate about customer service and has a positive and people - pleasing mindset. AG Hotels Group is a fast-growing hotel investment company backed by major institutional investors. The company has acquired 13+ hotels...


  • Derby, United Kingdom Portico Full time

    Company Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Ward Hosts- Derby

    3 weeks ago


    Derby, United Kingdom Total Facilities Recruitment Full time

    A Vacancy has arisen for **WARD HOSTS/HOSTESSES**in DE22 area. - To ensure that patients are provided with appropriate meals, snacks and beverages at the agreed intervals throughout the day. Taking food orders using the tablet electronic ordering system (Saffron) at the agreed time for lunch and supper each day. Maintain bedside menus are in good condition...


  • Derby, United Kingdom TRG Concessions Full time

    Welcome to Frankie & Benny's. We've been a much loved restaurant for over 20 years, proudly serving the best of Italian American cuisine since 1995. There really is something for everyone at Frankie's and that goes for our team members too. Our fabulously fun and friendly colleagues deliver a service that is second to none and laughter and positive vibes...

  • Ward Host

    3 weeks ago


    Derby, United Kingdom Sodexo Full time

    Job Introduction As a **Ward Host **at Sodexo in **Nuffield Health Derby**, you will help with the preparation and serving of our vibrant menu whilst ensuring all working areas are kept clean and tidy. Great customer service and a cheerful temperament is vital in this role, your interaction with patients, staff and visitors can help to alleviate some of the...

  • Ward Host

    3 days ago


    Derby, United Kingdom Sodexo Full time

    Job Introduction As a **Ward Host **at Sodexo in **Nuffield Health Derby,** **DE23 4SN, **you will help with the preparation and serving of our vibrant menu whilst ensuring all working areas are kept clean and tidy. Great customer service and a cheerful temperament is vital in this role, your interaction with patients, staff and visitors can help to...


  • Derby, United Kingdom TRG Concessions Full time

    Welcome to Frankie & Benny's. We've been a much loved restaurant for over 20 years, proudly serving the best of Italian American cuisine since 1995. There really is something for everyone at Frankie's and that goes for our team members too. Our fabulously fun and friendly colleagues deliver a service that is second to none and laughter and positive vibes...


  • Derby, United Kingdom Verve People Manchester Full time

    **Permanant Roles available after 12 weeks** **Career change. Extra cash. Flexible Working. New Challenge.** **If you’re looking for any of these, have you considered a role in an airport???** Verve People are a leading Hospitality Agency based around the UK. We specialise in providing trained and professional staff to Manchester, Stansted and East...


  • Derby, United Kingdom Delaware North Full time

    Overview Delaware North UK is hiring a full-time Head of Hospitality at Derby Pride Park Stadium in Derby, Derbyshire. As Head of Hospitality, you will ensure that the catering within hospitality areas of the location is managed in the most effective way to provide cost effective and quality service to the clients and guests. What’s in it for me? ...