Host
3 months ago
Hospitality Host
Based at East Midlands Airport
Temporary - seven months (opportunity for some roles to become permanent)
Varied contracts: 30 hours, 20 hours, 16 hours and 10 hours
£12.33 per hour (including 17.5% shift allowance)
Why CAVU?
For airports, for partners, for people. We are CAVU.
Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow.
From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners.
Our name is taken from the aviation, meteorology term, ‘Ceiling and Visibility Unlimited’, which designates the perfect flying condition.
More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers.
Together, we can reach new heights. Together, we are CAVU
The role
We currently have an exciting opportunity to join our Hospitality Team here at East Midlands Airport.
We pride ourselves on giving our guests a first-class experience and we are now seeking customer focused individuals to join our team.
Principal Accountabilities include:
⦁ Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service
⦁ Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required Daily, Weekly and Monthly standards check. Deal with and report on any discrepancies, together with recommendations for solution.
⦁ Ensure accurate records are maintained of all Lounge customers including consolidators, direct bookings and airline customers. Maintain a database of all bookings. Update and suggest improvements to the computer records to encompass new and extended business
⦁ Take monies (credit/debit cards and cash) for direct bookings either by telephone or on the day of travel and reconcile all monies taken.
⦁ Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence.
⦁ Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service and guest areas.
⦁ Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge.
⦁ To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location.
⦁ Provide assisted service to guests during their stay with business services including fax, computer access and printing. Perform ‘back of house’ duties when catering staff members are not present or are busy. Back of house include but are not limited to, restocking of food & beverages in the lounges, clearing tables, loading/unloading the dishwasher, rotating stock, and keeping the kitchen and lounges clean and tidy
⦁ To work flexibly to the rota, typically shifts are confirmed at least two weeks in advance.
We are looking for someone who has/is:
⦁ A solid background in hospitality and service sectors, with a proven track record of high-end delivery
⦁ A team player with an absolute first-class approach to customer service
⦁ Experienced in and with demonstrable examples of flexibility across long trading days
⦁ Numerical and analytical skills to process and interrogate data in order to provide performance information to deliver on budgets
⦁ Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally
⦁ Experience of working in a similar hospitality/lounge setting would be beneficial
Please note you must be a minimum of 18 years old to comply with our alcohol service policy.
You will be required to work a range of shifts. Early shifts can start as early as 3.30am and late shifts can finish as late as 9:30pm. Our Lounges are open 7 days a week.
**Benefits**:
As a MAG employee you will have access to some great benefits including:
⦁ Free on-site parking whilst on duty
⦁ Access to our employee rewards portal with discounts and savings
⦁ 24hour Employee Assistance Programme
⦁ MAG Pension scheme which doubles your contribution
⦁ Discounts on public transport to work
⦁ Discounts on MAG products such as Airport Hospitality Lounges and holiday parking at our Airports
⦁ On-site discounts and heavily discounted staff shop
⦁ Fantastic career development opportunities - We are the UK’s largest Airport Operator
⦁
-
Host
3 months ago
Derby, United Kingdom Stratstone Mini Derby Full time**Host** **Stratstone Mini Derby - Full time** **Salary of £21,745 with £1,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a real people person, passionate about putting the customer first? As a Receptionist...
-
Host Coordinator
3 months ago
Derby, United Kingdom Upbeat Communities Full time**Host Coordinator** **RESPONSIBLE TO**: Head of Delivery **LOCATION**: **Derby** **HOURS**: **22.5 hours (worked flexibly)** **SALARY**: **£22,812 - 26,686 (pro rata)** **CONTRACT**: **12-month Contract (with potential for extension)** **About You.** Are you a **passionate advocate**, ensuring those you work with can access the right support and...
-
On Board Host
3 months ago
Derby, United Kingdom SSP Full time**On Board Host -Derby Station**: **Join Rail Gourmet - Catered to Your Career!** **Rail Gourmet** is seeking a motivated individual to join our team as **On Board Host** at **Derby Station.** Join **Rail Gourmet UK**, the leading provider of catering and on-board services to the British Railway Industry. Operating from over 40 service centres nationwide...
-
Host
3 months ago
Derby, United Kingdom Inchcape Full time**Showroom Host - Toyota Derby** - (Part-time - Saturday 9am to 5pm / Sunday 10am to 4pm - 13.5hrs - £7,678.79pa)_ At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more - **Family Friendly** - Enhanced family friendly policies, giving you...
-
Host
3 months ago
Derby, United Kingdom Bupa Full timeHost **Requisition Title**: : Host ** Job Number**: RIC04MZ Richmond Aston on Trent Willow Park Way Aston on Trent Derbyshire DE72 2DF Location Status : On site Salary Amount : £11. 60 ** Description**:** Job Title: Host** **Location**:Aston-on-Trent, Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA** **Salary range: £11. 60ph** **Shifts:...
-
On Board Host
3 months ago
Derby, United Kingdom SSP Full time**Join Rail Gourmet - Catered to You and Your Career!**: Rail Gourmet is seeking a motivated individual to join our team as On Board Host for East Midlands Railway (EMR) at Derby Station. **Hours**: Full Time Permanent (40 hours/week) **Shifts**: Rotational Shifts between 6 AM to 10 PM, including some weekends **Pay Rate**: £ 10.90 per hour **Exciting...
-
On Board Host
3 months ago
Derby, United Kingdom SSP Full time**Join Rail Gourmet - Catered to You and Your Career!** **Rail Gourmet** **UK **is seeking a motivated individual to join our team as **On Board Host** for **East Midlands Trains (EMR) **at **Derby Station.** **Hours**:Full Time Permanent (40 hours/week) **Shifts**:Varied between 6 am and 21.00 pm, including some weekends **_ Exciting news! Starting from...
-
On Board Host
3 months ago
Derby, United Kingdom SSP Full time**Join Rail Gourmet - Catered to You and Your Career!** **Rail Gourmet** **UK **is seeking a motivated individual to join our team as **On Board Host** for **East Midlands Trains (EMR) **at **Derby Station.** **Hours**:Full Time Permanent (40 hours/week) **Shifts**:Varied between 6 am and 10.00 pm, including some weekends **_ Pay Rate: £12 per hour, plus...
-
On Board Host
3 months ago
Derby, United Kingdom SSP Full time**On Board Host - Full Time - £10.90/Hour**: **About the Role**: **Do you have a passion for customer service and sales?** Are you willing and able to work shifts which may include early starts, late finishes and weekends? Do you enjoy travel and meeting new people? Then being an on board train host may be the ideal job for you. RG UK are currently...
-
Executive Host
3 months ago
Derby, United Kingdom Integral UK Full time**Executive Host** Hospitality / Customer Service Experience is essential **Main duties** - Work as part of a small team of executive hosts to support the day to day running of the house, including extensive formal & kitchen gardens and the conference facilities - Ensure high standard of cleaning, catering and maintenance requirements are met and issues...
-
On Board Host
3 months ago
Derby, United Kingdom SSP Full time**Short Description**: **On Board Host £10.90/hr**: **Do you have a passion for customer service and sales?** Are you willing and able to work shifts which may include early starts, late finishes and weekends? Do you enjoy travel and meeting new people? Then being an on board train host may be the ideal job for you. RG UK are currently recruiting for full...
-
Host
2 months ago
Derby, United Kingdom Pendragon Full time**Stratstone** **Mini Derby** **Host** **A basic salary of £6,523 with a bonus of £300, pension, critical illness pays, life assurance, 23 days holiday (pro rata'd), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a real people person, passionate about putting the customer...
-
Chat Host
2 months ago
Derby, United Kingdom Buzz Bingo Full timeWe are looking for the right person who can chat have a flare for entertaining whilst having fun with all our customers here at Buzz Bingo.You will be someone that will ignite passion through their fantastic personality, can strike up conversations with our customers that’s not always about Bingo! so having the know in general knowledge, facts & interests...
-
Chat Host
1 month ago
Derby, United Kingdom Buzz Bingo Full timeWe are looking for the right person who can chat have a flare for entertaining whilst having fun with all our customers here at Buzz Bingo. You will be someone that will ignite passion through their fantastic personality, can strike up conversations with our customers that’s not always about Bingo! so having the know in general knowledge, facts &...
-
Customer Welcome Host
3 months ago
Derby, United Kingdom East Midlands Railway Full timeWe are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing **and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the customer service team make...
-
Chat Host
1 month ago
Derby, United Kingdom Buzz Bingo Full timeWe are looking for the right person who can chat have a flare for entertaining whilst having fun with all our customers here at Buzz Bingo. You will be someone that will ignite passion through their fantastic personality, can strike up conversations with our customers that s not always about Bingo! so having the know in general knowledge, facts & interests...
-
Chat Host
3 months ago
Derby, United Kingdom Buzz Bingo Full timeWe are looking for the right person who can chat have a flare for entertaining whilst having fun with all our customers here at Buzz Bingo.You will be someone that will ignite passion through their fantastic personality, can strike up conversations with our customers that’s not always about Bingo! so having the know in general knowledge, facts & interests...
-
Chat Host
2 months ago
Derby, United Kingdom BUZZ Bingo Full timeWe are looking for the right person who can chat have a flare for entertaining whilst having fun with all our customers here at Buzz Bingo. You will be someone that will ignite passion through their fantastic personality, can strike up conversations with our customers that’s not always about Bingo! so having the know in general knowledge, facts & interests...
-
Chat Host
5 days ago
Derby, United Kingdom Buzz Group Limited Full timeWe are looking for the right person who can chat have a flare for entertaining whilst having fun with all our customers here at Buzz Bingo.You will be someone that will ignite passion through their fantastic personality, can strike up conversations with our customers that's not always about Bingo! so having the know in general knowledge, facts & interests...
-
On Board Host/hostess
3 months ago
Derby, United Kingdom Rail Gourmet Full time**Join Rail Gourmet - Catered to You and Your Career!** **Rail Gourmet **is seeking a motivated individual to join our team as **On Board Host **for **East Midlands Railway (EMR)** at **Derby Station**. **Hours**: Full Time Permanent (40 hours/week) **Shifts**: Rotational Shifts between 6 AM to 10 PM, including some weekends **Pay Rate**: £ 12.00 per...
