On Board Host/hostess
5 months ago
**Join Rail Gourmet - Catered to You and Your Career**
**Rail Gourmet **is seeking a motivated individual to join our team as **On Board Host **for **East Midlands Railway (EMR)** at **Derby Station**.
**Hours**: Full Time Permanent (40 hours/week)
**Shifts**: Rotational Shifts between 6 AM to 10 PM, including some weekends
**Pay Rate**: £ 12.00 per hour
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
No experience required; full training will be provided.
**AS AN ON BOARD HOST YOU’LL**:
- Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
**REQUIREMENTS FOR ON BOARD HOST**:
- Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts
**WHY JOIN US?**
At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:
- Employee Discounts: Enjoy up to a **50% discount** on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
- Meal Perks**:Free **meals during work hours.
- **Learn while you Earn**: Access to award-winning training, apprenticeships and development.
- Internal Growth Opportunities: Build your career with us **70% of our Managers are internal promotions.**:
- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
- Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
- Referral Rewards: Get rewarded with **£400 for successful referrals.**:
- Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
- Employee Recognitions: Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
- Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.
- Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives._
**Job Types**: Full-time, Part-time
**Salary**: £12.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Store discount
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location: In person
Reference ID: 5867
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